Cortese Ford Lincoln

Sales person cordial , not pushy, dealership very clean, service department helpful ,business office helpful getting the best rate service department helpful ,business office helpful getting the best rate More

Recently had my vehicle serviced at Cortese (September 2025) & as always the service was efficient & accurate. I can always count on respect & courtesy from everyone in the service department. It was time 2025) & as always the service was efficient & accurate. I can always count on respect & courtesy from everyone in the service department. It was time for “additional services” that I hadn’t planned on and all was explained clearly and respectfully. Thanks Darren!! More

I had an oil change & tire rotation done on August 25 2025 where thanks to Darren Van orden to make sure my needs were met while I was at the dealer. I could never thank Darren for all the help as a serv 2025 where thanks to Darren Van orden to make sure my needs were met while I was at the dealer. I could never thank Darren for all the help as a service advisor he has given me help over the many years I have bringing my Ford cars for service. It is because of people like Darren I will continue to come back to Cortese Ford for buying Ford cars & having service done on them. More

It seems the “recall” appointment in which I scheduled weeks in advance was all a waste of time. After speaking with a few Service Dept Rep’s I was finally given the procedure of how my vehicle was going weeks in advance was all a waste of time. After speaking with a few Service Dept Rep’s I was finally given the procedure of how my vehicle was going to be tested for the possible flaw. After coming in to pick up my vehicle (6 hrs later) and asking more questions, Cortese informed me that my vehicle didn’t need any testing done and the entire appointment and a 1/2 day of my time was a waste. I’m still confused that if my vehicle met the recall criteria, how did it all of the sudden not meet it? Wouldn’t my VIN # have all of this info? The Service Dept crew are nice people but no one seemed well versed on this recall. They had to bring a technician out to explain things to me. You would think they would minimally be able to explain the process in detail to a customer? I’m not sure who to be disappointed in; Cortese or Ford? I have yet another active recall now on the truck, once Ford works out the details hopefully I will not come in and get the runaround again. As much as I would like to get new truck, it would be hard to spend the $$ with all of the looming quality issues. I would gripe to Ford (not about the dealer, but about their product) but they make it near impossible to submit a complaint in writing and I highly doubt they would engage Sorry, not what you want to hear, but…… Oh, I was also sent a text early on, when I texted back to see if my vehicle would be ready at 2PM I never received a response I’m not sure Darren in the correct name of the Rep? Sept 19th Update Shortly after posting try original review I was contacted by the Service Manager Keith Osier. Keith discussed at length my recent visit and apologized for the communication issues on their end. Keith also explained that the recall that I was in for was new, and not everyone on their end was up to speed on it. Fair enough! Keith was honest, sincere and apologetic which went a long way with me. I have a follow up appointment next month, hopefully that will be a 5 star visit More

I've patronized Cortese twice for purchasing new vehicles. The process was painless and friendly and will recommend this dealership to family and friends. vehicles. The process was painless and friendly and will recommend this dealership to family and friends. More

Felt like I stepped back into 1955! Felt like a tremendous bother, while interrupting this Neanderthals' texting, and asking for an estimate on having some parts replaced. He finally lo Felt like a tremendous bother, while interrupting this Neanderthals' texting, and asking for an estimate on having some parts replaced. He finally looked up and said "What's up?" When I asked for the specific part by name, this guy gave me a look like I was an idiot. Then asked if it was something different. I told him no, then gave an explanation as to where the part is located. Again, looked at me like I had no idea what I was talking about. He then casually said "Yeah, I'll let them know" with a tone that was obvious he could care less, which was spot on as I never got the quote. Guess if I was a male, we would have been pals and he would have cared to help. **Women- do your selves a favor and take your hard earned money elsewhere! More

Great, Professional service staff. We’ve been bringing our vehicles here for over 25 years. Waiting room is comfortable. Work is reliable and prices are comparable to other service co We’ve been bringing our vehicles here for over 25 years. Waiting room is comfortable. Work is reliable and prices are comparable to other service companies. More

I was well taken care of ,I purchased a Ford edge and I love it. My sales guy Massimo Notarpasquale was really good to me ,he went above and behind to make sure I was happy. I would refer anyone to Cortese love it. My sales guy Massimo Notarpasquale was really good to me ,he went above and behind to make sure I was happy. I would refer anyone to Cortese. Also the financial guy was great Darren. Made the process go so smoothly. More

I was made to feel like I was wasting people’s time there. Headphones were broken and I was told they will not fix or replace them. Salesman was nice but his hands are clearly tied. Vehicle was filthy there. Headphones were broken and I was told they will not fix or replace them. Salesman was nice but his hands are clearly tied. Vehicle was filthy upon delivery. Sales manager not very friendly or willing to work with you. More

Just wanted to say thank you to Darren Van Doren for his assistance in getting my trailer plug on my 2022 Ford F150 sorted out. It took several appointments but they got it figured out. Thank You, John Gu assistance in getting my trailer plug on my 2022 Ford F150 sorted out. It took several appointments but they got it figured out. Thank You, John Gurtler More