Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Excellent service. Al Rosseter checked me in and got new tires installed and aligned, new air filter, oil change and a NYS inspection. The work was completed quickly an Al Rosseter checked me in and got new tires installed and aligned, new air filter, oil change and a NYS inspection. The work was completed quickly and properly. Cortese service coupons saved me some money. More
Al greeted me, got me checked in for “the works”, offered coffee as I was waiting and checked me out when Scott finished the service. He even reminded me to use my rewards. Scott even took care of the wipe coffee as I was waiting and checked me out when Scott finished the service. He even reminded me to use my rewards. Scott even took care of the wiper arm recall. Truck was clean, as was the waiting room. They were all polite, professional and friendly. We’ve never had an issue with them in almost 30 years of bringing our vehicles there. More
I had a great experience. My service rep Al had attention to detail, gave me sound advice regarding my truck repairs, and assisted with working with the manager to help me aff My service rep Al had attention to detail, gave me sound advice regarding my truck repairs, and assisted with working with the manager to help me afford the work. Al was a pleasure to work with, and I know he "has my back". I also appreciate Cortese Ford getting the brake repairs done very quickly (expedited by 2 techs), so that I could use my truck to tow my RV the next day! Thank you Cortese and Al - you are top notch brand ambassadors for the great American Ford company! 🇺🇸 More
Have always had wonderful service from Cortese Service Department. I have always gone to the Mercury shop and been outstanding pleased. This is first time I recall having gone to the Ford Center. I was Department. I have always gone to the Mercury shop and been outstanding pleased. This is first time I recall having gone to the Ford Center. I wasn't aware when I made the Saturday appointment that Lincoln no longer service department was open & was made at the Ford center. All went very well, pleasant staff, very efficient and was a very good experience. Highly recommend Cortese Service departments. I use have dealt with Ed Smith who I very highly praise & enjoy dealing with... he's wonderful. Thank you. More
My experience getting my dream car was simple and had me at ease the entire time while I worked with Derek on selecting my bronco! at ease the entire time while I worked with Derek on selecting my bronco! More
My Mustang was in for the works and an inspection. My service advisor Al was able to get me in and out and I know my car is well taken care of at Cortese!! My service advisor Al was able to get me in and out and I know my car is well taken care of at Cortese!! More
So friendly, so helpful, so quick, price so reasonable. Cortese Ford is the best repair service provider around here. Cortese Ford is the best repair service provider around here. More
The service I just received was amazing…the vehicle’s issue was not only resolved, Ed went above and beyond in making it happen without making it an inconvenience with my work schedule. So grateful, and issue was not only resolved, Ed went above and beyond in making it happen without making it an inconvenience with my work schedule. So grateful, and I love my Lincoln! More