Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cortese Ford Lincoln
Rochester, NY
2,343 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,343 reviews
March 09, 2024
Excellent service team! Al and team are amazing! I always meet such interesting people in the waiting room. Thank you for always taking care of me! Al and team are amazing! I always meet such interesting people in the waiting room. Thank you for always taking care of me! More
by mack.peggy
March 03, 2024
What an amazing experience thanks to all whom participated especially Mr.Rainey. Looking forward to my next purchase! participated especially Mr.Rainey. Looking forward to my next purchase! More
by dperry5
February 19, 2024
I recently went in for a New York State inspection,tire rotation and oil and filter change. They did a great job on everything in the expected amount of time. rotation and oil and filter change. They did a great job on everything in the expected amount of time. More
by paullozowski
Employees Worked With
February 17, 2024
Great service. Knowledgeable, friendly, courteous and efficient. The service we receive is what keeps us coming back to Cortese. Knowledgeable, friendly, courteous and efficient. The service we receive is what keeps us coming back to Cortese. More
by gosman
Verified CustomerFebruary 16, 2024
I switched to this dealership after sub par work and lack of customer support from the others. Since the move I have been pleased with the work they have done on my trucks. Has always Been easy to schedule of customer support from the others. Since the move I have been pleased with the work they have done on my trucks. Has always Been easy to schedule and service was quick. They also have done the job right the first time. Being an old backyard mechanic myself I find they are respectful to my explanations and then do the job the right way. More
by Conwapt
Employees Worked With
February 11, 2024
From beginning to end, I was well taken care of when I bought my Ford Maverick. bought my Ford Maverick. More
by FEM
February 05, 2024
Unemployment stinks. I had a followup with a recall for my 2013 Escape. On the day of my scheduled appointment, I dropped off my car and in reply to the question if I nee I had a followup with a recall for my 2013 Escape. On the day of my scheduled appointment, I dropped off my car and in reply to the question if I needed an oil change or tire rotation, I contemplated and said no due to my being unemployed. Without going into detail, my Unemployment situation was understood. Talk about relief. Thank you Ford service Family Good deeds are not forgotten. More
by CstmrSrvcAgent
Employees Worked With
February 02, 2024
Had my truck in for a safety recall and to fix my 12 volt outlet. Part was ordered, arrived within a week. Dropped off my truck in the morning, was finished by 10am. I really like the communication I receive outlet. Part was ordered, arrived within a week. Dropped off my truck in the morning, was finished by 10am. I really like the communication I received from Darren thru the process. Letting me know part was in, scheduling the appointment and helping to get the work done in a timely manner. Thank you Darren!! More
by anglerrush
Employees Worked With
February 01, 2024
I would highly recommend this dealership. Friendly staff, totally professional. Clean well maintained dealership, they had our new Lincoln in a showroom, red bow on the hood, and ready to go Friendly staff, totally professional. Clean well maintained dealership, they had our new Lincoln in a showroom, red bow on the hood, and ready to go when we arrived. More
by Gvosburgh
