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Cortese Ford Lincoln

Rochester, NY

4.6
2,337 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,337 reviews

February 05, 2024

Unemployment stinks. I had a followup with a recall for my 2013 Escape. On the day of my scheduled appointment, I dropped off my car and in reply to the question if I nee More

by CstmrSrvcAgent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Cortese Ford Lincoln responded

Thanks for your business. We appreciate your business and the great review!

February 02, 2024

Had my truck in for a safety recall and to fix my 12 volt outlet. Part was ordered, arrived within a week. Dropped off my truck in the morning, was finished by 10am. I really like the communication I receive More

by anglerrush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Cortese Ford Lincoln responded

Angel, thank for the great review! We appreciate your business.

February 01, 2024

I had a safety recall on my vehicle; got it in with no problem. Fast and courteous service. More

by tcreller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
February 01, 2024

I would highly recommend this dealership. Friendly staff, totally professional. Clean well maintained dealership, they had our new Lincoln in a showroom, red bow on the hood, and ready to go More

by Gvosburgh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Rainey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Whaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

everything was nice about it, they treat us well and the car was as expected More

by kinam.diaz
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Rossester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Robinson
Feb 08, 2024 -

Cortese Ford Lincoln responded

Kiinam, thank you for your business and we appreciate the feedback.

January 31, 2024

Great service with very friendly staff! I would definitely recommend this place to all my friends and family. More

by Mars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Rossester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Robinson
Feb 01, 2024 -

Cortese Ford Lincoln responded

Mars, thank you so much for your kind words!

January 29, 2024

This is a great dealership I have never had any problems with the work that they have done on my vehicle will buy my next vehicle from them also and will have them do any work that is needed on my next vehi More

by kdavis53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2024

Cortese did a great job with my car. From setting up the appointment, to clear communication throughout the process, to addressing the issue. Thank you Cortese. More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Rossester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Cortese Ford Lincoln responded

Thanks for the great review. We appreciate you!

January 22, 2024

These guys are great. Always greet you by name. They listen and treat you with respect. They are willing to work with you. I was on a trip and my car started to act a lit More

by SRELLOBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Cortese Ford Lincoln responded

We thank you for the opportunity to service your vehicle. We appreciate your business.

January 21, 2024

Very satisfactory work at resent service at Cortese Lincoln. Great communication ,, even though had to make changes ,, and follow through . Service work done in timely manor even though they were Very More

by sbunger7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordon & Michelle w/appt reminder and Follow up
Jan 22, 2024 -

Cortese Ford Lincoln responded

Thank so much for the great review! We really appreciate your business. Welcome to the Cortese Family.

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