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Cortese Ford Lincoln
Rochester, NY
2,337 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 2,337 reviews
February 05, 2024
Unemployment stinks. I had a followup with a recall for my 2013 Escape. On the day of my scheduled appointment, I dropped off my car and in reply to the question if I nee I had a followup with a recall for my 2013 Escape. On the day of my scheduled appointment, I dropped off my car and in reply to the question if I needed an oil change or tire rotation, I contemplated and said no due to my being unemployed. Without going into detail, my Unemployment situation was understood. Talk about relief. Thank you Ford service Family Good deeds are not forgotten. More
by CstmrSrvcAgent
Employees Worked With
February 02, 2024
Had my truck in for a safety recall and to fix my 12 volt outlet. Part was ordered, arrived within a week. Dropped off my truck in the morning, was finished by 10am. I really like the communication I receive outlet. Part was ordered, arrived within a week. Dropped off my truck in the morning, was finished by 10am. I really like the communication I received from Darren thru the process. Letting me know part was in, scheduling the appointment and helping to get the work done in a timely manner. Thank you Darren!! More
by anglerrush
Employees Worked With
February 01, 2024
I would highly recommend this dealership. Friendly staff, totally professional. Clean well maintained dealership, they had our new Lincoln in a showroom, red bow on the hood, and ready to go Friendly staff, totally professional. Clean well maintained dealership, they had our new Lincoln in a showroom, red bow on the hood, and ready to go when we arrived. More
by Gvosburgh
February 01, 2024
everything was nice about it, they treat us well and the car was as expected car was as expected More
by kinam.diaz
Verified CustomerEmployees Worked With
Other Employees :
Dave Robinson
January 31, 2024
Great service with very friendly staff! I would definitely recommend this place to all my friends and family. I would definitely recommend this place to all my friends and family. More
by Mars
Employees Worked With
Other Employees :
Dave Robinson
January 29, 2024
This is a great dealership I have never had any problems with the work that they have done on my vehicle will buy my next vehicle from them also and will have them do any work that is needed on my next vehi with the work that they have done on my vehicle will buy my next vehicle from them also and will have them do any work that is needed on my next vehicle. More
by kdavis53
Employees Worked With
January 29, 2024
Cortese did a great job with my car. From setting up the appointment, to clear communication throughout the process, to addressing the issue. Thank you Cortese. From setting up the appointment, to clear communication throughout the process, to addressing the issue. Thank you Cortese. More
by Fred
Employees Worked With
January 22, 2024
These guys are great. Always greet you by name. They listen and treat you with respect. They are willing to work with you. I was on a trip and my car started to act a lit Always greet you by name. They listen and treat you with respect. They are willing to work with you. I was on a trip and my car started to act a little funny. I turned around and they worked me in to check out my car. I based on our discussion I decided to cancel my trip and bring the car in for further analysis. I have friends who bought a car at another dealership and they were told they couldn't get an appointment for at least 2 weeks to get the same service I received. Thank you Cortese for your great service department. You have a great team. More
by SRELLOBO
Employees Worked With
January 21, 2024
Very satisfactory work at resent service at Cortese Lincoln. Great communication ,, even though had to make changes ,, and follow through . Service work done in timely manor even though they were Very Lincoln. Great communication ,, even though had to make changes ,, and follow through . Service work done in timely manor even though they were Very Busy , and even washed my car, which was nice. Will be back to Cortese for next service!! More
by sbunger7
Employees Worked With
Other Employees :
Jordon & Michelle w/appt reminder and Follow up
