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Cortese Ford Lincoln
Rochester, NY
2,320 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 2,320 reviews
Verified Customer
May 02, 2024
My most recent visit was unusually awful. The technicians didn't realize we were in the waiting room so they emailed a response while we waited around for 3 hours for a simple operation. An i The technicians didn't realize we were in the waiting room so they emailed a response while we waited around for 3 hours for a simple operation. An inspection, tire rotation and a quick look at my brake pads. After getting information back we told the brake pads were OK but dry so servicing could help. Despite the 550$ charge the noises still persist. I paid for a fix that meant nothing to my actual problem. What a huge waste of money and time. Then I was told my tired need to be replaced at the cost of 600$. Technician kept urging it may not pass inspection yet another tech confirmed inspection passed prior to that conversation revealing that cortese ford is trying hard to get me to pay for additional services. Calling around I found four places that offered to do it for 300$ to 400$. It's a shame I bought my car here, I likely will not be going back. Paid 800$ for an inspection and tire rotation. More
by Jacob
Employees Worked With
May 02, 2024
Jack was courteous, professional, and friendly! As usual my service was excellent. Also the cashier who cashed me out was extremely friendly. Thanks again Cortese Ford! Rebecca Zeiner As usual my service was excellent. Also the cashier who cashed me out was extremely friendly. Thanks again Cortese Ford! Rebecca Zeiner More
by zeinerr
May 01, 2024
I should whole heartedly say that it was an extremely satisfied experience at this dealership. Right from the front desk employee to the sales and finance department were extremely helpful and welcoming. satisfied experience at this dealership. Right from the front desk employee to the sales and finance department were extremely helpful and welcoming. I should specifically mention about Mr. Wayne Rainey from Sales and Chris from the finance department. They were very professional and friendly. I would definitely recommend this dealer for any of your needs. What made this dealer different is their openness and absence of “usual” jargons. More
by Nandanan
April 30, 2024
They go above and beyond to help you. I worked with Zach who did an excellent job communicating and explaining my options. I would 10/10 recommend coming here!! I worked with Zach who did an excellent job communicating and explaining my options. I would 10/10 recommend coming here!! More
by ed6471
Employees Worked With
Zach
April 29, 2024
Good service and usually in and out quickly without hesitation. Able to get ahold of someone when help is needed. hesitation. Able to get ahold of someone when help is needed. More
by a_spinosa19
April 29, 2024
Jack is very knowledgeable tech representative would highly recommend Cortese Ford and Jack for any service needs. Jack always gets my vehicle in and out in a reasonable amount of time for the work that highly recommend Cortese Ford and Jack for any service needs. Jack always gets my vehicle in and out in a reasonable amount of time for the work that is performed More
by btravis2063
Employees Worked With
April 26, 2024
I had a very good experience working with Mr. Vito at Cortese Ford Lincoln, he provided me with options within my budget and appeared to know a lot about the cars at the dealership and their feat Vito at Cortese Ford Lincoln, he provided me with options within my budget and appeared to know a lot about the cars at the dealership and their features. More
by Janelle Holmes
April 18, 2024
Salesperson ride-along with help on buttons and switches, modes, various aspects of the car was very helpful. modes, various aspects of the car was very helpful. More
by Tee
April 12, 2024
I've just got service done. It was very well done. Jack made sure that I was comfortable with the service done. Him and the team is awesome. Once again I'm 100%satisfied. It was very well done. Jack made sure that I was comfortable with the service done. Him and the team is awesome. Once again I'm 100%satisfied. More
by donnell.clark90
Employees Worked With
