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Conicelli Honda
Conshohocken, PA
818 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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818 Reviews of Conicelli Honda
March 29, 2014
By far the most unprofessional dealership around. I bought a used car 2 months ago, it was in a prior accident on the front right of the car. Carfax didn't show the previous owner had the car fixed, bu bought a used car 2 months ago, it was in a prior accident on the front right of the car. Carfax didn't show the previous owner had the car fixed, but the Sales man told me their mechanic looked and said the car is in "good" condition, and from the outside it was. He assured me the car is under a dealership warranty for 2 months. After two days of sitting there from 12pm - close back to back, I bought the car as I felt safe with what the salesman had told me in regards to the car, and I had desperately needed one ASAP. Turns out that when I received the registration paperwork in the mail, the car was NOT in good condition and is marked in "fair" condition. After a horribly disappointing and drawn out sale and receiving the news I was lied to about the condition of the car sitting in my driveway, barely 2 months later the engine light came on and there was a burning smell coming from the engine. I called Conicelli asking them what to do and since my car had the warranty how to get it to them and if they have rentals/courtesy cars while they look at the problem.. The receptionist at 8AM told me to "call back later when more sales people are here". I called and left a message to the sales man who sold me the car. Meanwhile with two babies I'm the car, I called my local dealer Thompson Toyota in Doylestown and my car was checked in, on the lift, I had a FREE rental all within a 20 minutes! I was already back at work for 30 minutes by the time Conicelli called back and left a voicemail saying to "give them an hour or so to look into this" and they'll get back to me with information to get me scheduled and they do not have rentals unless its a warranty issue, to "get a ride", and I'd have to pay to have my car towed there. Oh and my car? The results: the engine is sucking up all of the oil and my strut was completely blown. Apparently Conicelli won't fix the strut because it's "not part of the warranty", you know, the warranty the salesman reassured me that the car was "completely covered" for those 2 months. When I had told the salesman what was wrong with the car and about the warranty he told me he "DIDN'T actually know the parts of the car and doesn't know exactly what is covered but he wanted to make it right and would look into it", so when he sold me the warranty he KNOWINGLY misled me to believe the car was completely covered when IT'S NOT!!!! a day later and I still have NO answer, and in the most sarcastic voice from the service manager "well, you did ONLY buy a used car, not a certified". If I could, I would give this rating ZERO stars. By far a nightmare buying the car, being lied to about the condition and about the warranty, and now a nightmare of repairs to pay for only two months after buying an overpriced car. I WOULD NOT RECOMMEND THIS PLACE TO ANYONE!! They pulled me in with "well you have bad credit, we can help you", well ANY dealership can!!! Thompson in Doylestown by far more professional and cares more about their customers!!! More
by kimry04
Employees Worked With
Hassan Ricks and Louis
March 18, 2014
Ron did an excellent job with our used car sale! He was knowledgable about the car and put us at ease with our questions. He had to jump the vehicle to get it started as it was on the lot since January, an knowledgable about the car and put us at ease with our questions. He had to jump the vehicle to get it started as it was on the lot since January, and he did so quickly explaining that the car had not been run since it was on the lot and assured us that the battery to the car was new. He also did an excellent job accomodating our three very small children. He was patient, answered all of our questions, and was not "pushy" in any way like other salesman can often be. He even bumped us in line to get the finance portion of the sale completed when our three kids became cranky. He was so patient with us. Conicelli is so lucky to have Ron on their team. We will recommend both Conicelli and Ron to our friends and family. Ron is certainly an asset to the Conicelli team. His skills, patience, and knowlege are vastly superior to other car salesman we have been exposed to in the past. EXCELLENT job, Ron!!! THANK YOU!! More
by j6848m
Employees Worked With
Ron Horne
March 18, 2014
I had a very good experience with Ron as my salesman when I purchased my car last month at Conicelli. I did not purchase from the Honda lot, but he had no problem showing me exactly what I wanted from across I purchased my car last month at Conicelli. I did not purchase from the Honda lot, but he had no problem showing me exactly what I wanted from across the street. He was very patient and knowledgable about the vehicle. He also helped me get a great deal and made sure that I did not have a long wait to get to financing. This was the shortest time I’ve ever spent at a dealership and I was there on a busy Saturday morning! My experience ensured that my next vehicle purchase will be with Conicelli and I will be sure to ask for Ron. More
by derjas847
Employees Worked With
Ron Horne
March 17, 2014
On Saturday afternoon we went to Conicelli Honda to look @ CRVs. There were a lot of people in the showroom, so we were lucky to have Joe Cramasta help us. Joe was very patient and accommodating with a grea @ CRVs. There were a lot of people in the showroom, so we were lucky to have Joe Cramasta help us. Joe was very patient and accommodating with a great personality, and ultimately found us the perfect car. I would recommend Conicelli Honda and most definitely Joe. More
by glpcar
March 09, 2014
I was very happy with my experience at Conicelli honda. Chang You was very helpful,easy to deal with, personable,fair,& professional. I am the 3rd person in my family to buy from conicelli & i wont be the Chang You was very helpful,easy to deal with, personable,fair,& professional. I am the 3rd person in my family to buy from conicelli & i wont be the last More
by Tgriendling
Employees Worked With
O, Chang You
March 06, 2014
Nate Simon is a very helpful salesman. I bought a 2006 Toyota Tacoma. My credit score is very bad, but he spent time to find a financial co. that will loan me with a reasonable rate. Thanks Nate Toyota Tacoma. My credit score is very bad, but he spent time to find a financial co. that will loan me with a reasonable rate. Thanks Nate More
by LongPNguyen
Employees Worked With
Nate Simon
March 03, 2014
Ron Horne Is the man ! i just bought a practically brand new Honda accord 2014 from conicelli and Ron helped me throughout the whole process! i love the car . he's so friendly ! he's also very knowledgable new Honda accord 2014 from conicelli and Ron helped me throughout the whole process! i love the car . he's so friendly ! he's also very knowledgable about what he does! he explained everything to me me about the car and about the contracts and paperworks and really everything we did there! i strongly recommend this dealership and especially Ron Horne as the best dealer i've met until today ! More
by Mahgudi
Employees Worked With
Ron Horne
March 03, 2014
An initial challenge was rapidly solved by Conicelli, and I'm a very happy customer. I was able to get the rare Honda I was after with little effort. Highly recommended. I'm a very happy customer. I was able to get the rare Honda I was after with little effort. Highly recommended. More
by DanHerrmann4
Employees Worked With
Timothy Drew
February 28, 2014
Ron was a great sales person. Very friendly and great to deal with. Took his time, went over, and explained everything to me. He answered every question I had. Great job Ron, and thanks for all your help deal with. Took his time, went over, and explained everything to me. He answered every question I had. Great job Ron, and thanks for all your help! More
by shaniem2
Employees Worked With
Ron Horne
February 25, 2014
I thought Ron did an excellent job at showing us cars that fit our price range and criteria. I really appreciated the fact that I never felt pressured to buy. Ron showed us several cars that he thought f that fit our price range and criteria. I really appreciated the fact that I never felt pressured to buy. Ron showed us several cars that he thought fit the criteria we were looking for. We left that night after seeing several cars and he was still very kind and courteous. He thanked us for coming and said if he could help us find the car we wanted, come back and he would accommodate us to the best of his ability. I ended up coming back to Ron and Conicelli three days later and purchased a vehicle at a very good price. I am very pleased with the service and love the car. I would not hesitate to recommend Conicelli and Ron Horne to anyone interested in buying a new or used car. Steve Kikendall More
by coachk43
Employees Worked With
Ron Horne
