Colonial West Chevrolet of Fitchburg - Service Center

I was surprised to find an amazing experience here. Shocked to have a 0$ bill after them finding out my car had some sort of warranty which covered the costs of my repairs. Very pleasant experience. Un Shocked to have a 0$ bill after them finding out my car had some sort of warranty which covered the costs of my repairs. Very pleasant experience. Under the quoted amount of time, professional, pleasant, hard working and kind. They really gave me a wonderful experience through and through. I was nervous to go to a dealership but I had no other choice and I genuinely don't regret it. Thank You! More

Shelley was amazing! She was patient, kind and understanding and took care of me while my car was in for recall. She was patient, kind and understanding and took care of me while my car was in for recall. More

Transparent scheduling, running, and cost. Effective communication. Did exactly what needed to be done in a reasonable manner. Effective communication. Did exactly what needed to be done in a reasonable manner. More

Started with them back in 2015 when i bought my first colorado always were good to me and accommodating with my time colorado always were good to me and accommodating with my time More

You walk in and feel welcomed. Everyone is very helpful answering any questions you might have. It was a pleasure to work with Tania. Everyone is very helpful answering any questions you might have. It was a pleasure to work with Tania. More

Shelley was very helpful in getting a schedule time for us to fix the recall. The service was fast and very convenient. Thank you us to fix the recall. The service was fast and very convenient. Thank you More

Scheduled an oil and filter change with tire rotation. Work was performed efficiently while I waited. Always a pleasant experience! Work was performed efficiently while I waited. Always a pleasant experience! More

No issues always great communication. Fair price and no surprise. Colonial west I recommend thanks for being great Fair price and no surprise. Colonial west I recommend thanks for being great More

Great service every time I service my car! Needed an oil change and front brake pads/rotors replaced. Work was performed efficiently at a very reasonable cost. Needed an oil change and front brake pads/rotors replaced. Work was performed efficiently at a very reasonable cost. More

I had a issue with my vehicle. When I brought it to them they were able to find the problem and fix it correctly. When I brought it to them they were able to find the problem and fix it correctly. More