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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,362 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,362 reviews
September 13, 2024
Coby was great to work with in getting the truck I was looking for and not trying to over sell me. looking for and not trying to over sell me. More
by Dreardon
Employees Worked With
September 03, 2024
Coby was very professional and understood what I was looking for. He was willing to work with me to get my monthly payment. I would highly recommend Coby and Colonial West to anyone looking for a new or looking for. He was willing to work with me to get my monthly payment. I would highly recommend Coby and Colonial West to anyone looking for a new or used vehicle. More
by RPEZZEE
August 30, 2024
Service inspection, and maintenance. professional service and comforting waiting room. Everyone is friendly and accommodating professional service and comforting waiting room. Everyone is friendly and accommodating More
by Benpa71
August 30, 2024
It was an easy experience and they worked hard for me. I have had great experiences over the years I have had great experiences over the years More
by mgrimson42
Employees Worked With
August 30, 2024
Copy was knowledgeable and helpful with finding the right vehicle for me. Polite, personal, professional and knowledgeable. At no time was he pushy. Very helpful. Thank you Coby vehicle for me. Polite, personal, professional and knowledgeable. At no time was he pushy. Very helpful. Thank you Coby More
by mikepierce464
August 27, 2024
The whole Colonial team is awesome! ! I was helped by Tania,Sean and Carlos. The whole process was smooth, everyone was very helpful and super nice. I am from New York so I figured that ! I was helped by Tania,Sean and Carlos. The whole process was smooth, everyone was very helpful and super nice. I am from New York so I figured that purchasing my vehicle from a different state was going to be difficult. It was everything but that. I recommend this dealership to everyone. I noticed they had a good selection of vehicles as well. More
by crispy116
August 24, 2024
I called in super distraught and i spoke to Pamela and i realized i called the wrong dealership cause im from from another state and she joked with me and said we could still come in and i said i would love realized i called the wrong dealership cause im from from another state and she joked with me and said we could still come in and i said i would love to visit her when im in the area. She was very sweet and kind and helped calm me down. More
by Monkeymania611
Employees Worked With
August 21, 2024
I found the exact truck I was looking for on their website and contacted them via the live chat and was connected with them the next day. Things went very smooth even though I was in a different state website and contacted them via the live chat and was connected with them the next day. Things went very smooth even though I was in a different state. More
by toddcaron17
August 20, 2024
Went to buy a part Jim put it in my car went to cashier out Pamela was for polite colonial west has great employee and kind and friendly out Pamela was for polite colonial west has great employee and kind and friendly More
by Hitchcock27
August 16, 2024
For over 10 years, they have always been courteous, on time, professional and easy to work with for all my car’s maintenance. I highly recommend Colonial West and their sales and service staff. time, professional and easy to work with for all my car’s maintenance. I highly recommend Colonial West and their sales and service staff. More
by Cag
Employees Worked With
