Colonial West Chevrolet of Fitchburg

They are all pleasant to talk to .The atmosphere is wonderful.all of then are also friendly and sincere.Very very helpful wonderful.all of then are also friendly and sincere.Very very helpful More

Buying a car at Colonial West was an exceptional experience. Everyone I dealt with was not only professional and efficient but quite friendly. Advise is welcome when there's an absence of pressure! experience. Everyone I dealt with was not only professional and efficient but quite friendly. Advise is welcome when there's an absence of pressure! They managed to secure a loan at a great rate although I was pretty sure I was going to be gouged if I was even capable of getting one! Kudos Colonial and Thank You! More

Chevy Colonial Fitchburg have the best manager! While my truck was in service, accidentally the broke my wheel lock key, The manager was prompt to solve that, ordering a new set ok locks and key. The guy truck was in service, accidentally the broke my wheel lock key, The manager was prompt to solve that, ordering a new set ok locks and key. The guy at the front desk at service department is awesome, very helpful and nice to people! More

Great service !! Reminders are helpful ! Shelley has Great service !! Reminders are helpful ! Shelley has been very kind and helpful ! I recommend this dealership to all looking !! Great service !! Reminders are helpful ! Shelley has been very kind and helpful ! I recommend this dealership to all looking !! More

The purchase of my Traverse was easy. When I found my new car on line it was in transit, so as soon as it arrived at the dealership they called to setup the best time for me to pick it up. car on line it was in transit, so as soon as it arrived at the dealership they called to setup the best time for me to pick it up. More

Excellent dealership, waiting room Is comfortable and clean !!! Shelley was helpful to me !! Service people are very nice !! I recommend this dealership ! clean !!! Shelley was helpful to me !! Service people are very nice !! I recommend this dealership ! More

Very efficient and kind! The process was very easy and quick! They weren’t pushy at all quick! They weren’t pushy at all More

Rafael is an awesome sales person. Goes above and beyond to get you your deal. to get you your deal. More

I had been shopping on line for a new Traverse for a couple of months and finally located a match at Colonial West Chevy. It's a tough vehicle to find due to chip shortage and backlog at the factory. I couple of months and finally located a match at Colonial West Chevy. It's a tough vehicle to find due to chip shortage and backlog at the factory. I filled out the dealership contact request and called on Saturday morning. I was quite surprised that the General Manager Tania Audet answered the phone and had just looked at my information request. She verified the Traverse was on the lot and set up an appointment to test drive. We live an hour plus from the dealership and Tania is a very pleasant and accommodating lady. When we arrived at the dealership she came out to greet us personally and handed us off to Sean Salem. Sean was great. No pressure with just a few formalities and we were off for a test drive. We closed the deal with Sean that afternoon. He was very attentive, answered all our questions and followed up with the finance manager to get us expedited. All in all as good an experience you could have when buying a new vehicle. More

I recently had a Oil change at Colonial West Chevrolet In Fitchburg and was extremely satisfied With the service I received! Customer service was Amazing! I highly recommend this dealership! Fitchburg and was extremely satisfied With the service I received! Customer service was Amazing! I highly recommend this dealership! More