Colonial West Chevrolet of Fitchburg

Great service as always. Work was done in a timely manner and was called when it was ready for pick up manner and was called when it was ready for pick up More

Bill is a rockstar and knows every detail of his cars/trucks! I would highly recommend Bill for his knowledge, professionalism and willingness to go above and beyond to get your questions answered cars/trucks! I would highly recommend Bill for his knowledge, professionalism and willingness to go above and beyond to get your questions answered and the best options for you! Thanks Bill More

Colonial west is the best dealership ! Great service ! Shelley did a great job making the process very easy ! From start to finish she was excellent ! She told me about onstar and will give it a tr Shelley did a great job making the process very easy ! From start to finish she was excellent ! She told me about onstar and will give it a try just was in a rush ! Certainly had me thinking of the perks that it offers ! Thank you Shelley and colonial west ! You all made it easy ! More

Not a bunch of pushy sales people. All were helpful upon arrival. Showroom was clean. arrival. Showroom was clean. More

From start to finish I had a great experience at John From start to finish I had a great experience at John Fitch Chevrolet. From scheduling my appointment with Shelley to being dealt with professiona From start to finish I had a great experience at John Fitch Chevrolet. From scheduling my appointment with Shelley to being dealt with professionally and quickly once I showed up. Great team. Thank you. More

Perfect dealership ! 5 gold stars all the way around ! John Lane did a fabulous job ! Shelley Dupre was very nice Customer service is the best ! I recommend this dealership !! Thank you C ! John Lane did a fabulous job ! Shelley Dupre was very nice Customer service is the best ! I recommend this dealership !! Thank you Colonial West Chevrolet Jeff has a great team More

Colonial West Chevrolet is the gold standard in competent automobile/truck service. They are always attentive and caring, and they always get the job done correctly and for very reasonable cost. Edison and a automobile/truck service. They are always attentive and caring, and they always get the job done correctly and for very reasonable cost. Edison and all the service folks there are eager to help with ANY problem. And Jeff Chandler, the General Manager, is hands-on and more importantly LISTENS and responds and takes ACTION. I don't hesitate to bring my new truck there for service/maintenance or my wife's SUV there for maintenance and repairs. More

I love this dealership they helped me get into a new car and calmed me when I was worried about the old car. I would recommend this dealership to anyone who asked. and calmed me when I was worried about the old car. I would recommend this dealership to anyone who asked. More

Shelley in the customer care dept. is awesome! Typically, I don’t like to engage in conversation about Add-ons to my car or be bothered by extra packages but Shelley appropriately and kindly approached me in I don’t like to engage in conversation about Add-ons to my car or be bothered by extra packages but Shelley appropriately and kindly approached me in the waiting room while my car was in for service to explain to me that I had “Onstar” enabled in my car and the different features that it has and how I might as well take advantage of the 30 day trial. She was very detailed as she explained to me what exactly it was, and the different ways I could use it and just how helpful it can be in different situations! Even in the freezing cold she came outside and showed me in my own car how to enable it to make sure it was done properly! Besides that, my car was serviced in less than an hour and both the man who checked me in and the woman who cashed me out we’re both also great and kind! Five out of five stars ! More