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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,389 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,389 reviews
February 25, 2022
Highly recommend this dealership & each team member, have been using this company for 5 yrs, would not go anywhere else. Professional, friendly, knowledgeable, excellent service team, honest. been using this company for 5 yrs, would not go anywhere else. Professional, friendly, knowledgeable, excellent service team, honest. More
by ksullivan55
Employees Worked With
Other Employees :
Shelley Dupre
February 24, 2022
I went from a beautiful Chevrolet Impala and this fine gentleman Coby has helped me get what a homesteader needs. He is very presentable and a reliable hard worker. Thank you for the help and putting me i gentleman Coby has helped me get what a homesteader needs. He is very presentable and a reliable hard worker. Thank you for the help and putting me into a 2019 Chevrolet Silverado. More
by Bouchershelby00
Employees Worked With
February 24, 2022
Coby was extremely respectful and honest to us and got us a quote for a truck we loved. Will come back in the future. a quote for a truck we loved. Will come back in the future. More
by cesarf1122
Employees Worked With
February 21, 2022
Been dealing with Colonial west for nearly 7 years and they have always friendly and informative they have always friendly and informative More
by Thor6635
February 20, 2022
Alex and the rest of the team where very helpful and pleasant. They answered all of our questions and they also gave us a fair price for the vehicle we were buying. pleasant. They answered all of our questions and they also gave us a fair price for the vehicle we were buying. More
by Helenwhite584
Employees Worked With
Other Employees :
Alex Breault
February 18, 2022
A very kind and helpful salesman that is a great problem solver and helped me find the perfect car for me at the best price. I appreciated the effort that he put into getting me ( first time car buyer) a ca solver and helped me find the perfect car for me at the best price. I appreciated the effort that he put into getting me ( first time car buyer) a car. It was greatly appreciated and I will buy from them again. Highly recommend him as a sales person! More
by Williebarnes540
Employees Worked With
Bill McMahon
February 18, 2022
Shelley Dupre was very helpful with connecting OnStar ! Thank you very much Colonial West for doing a great job on my vehicle! Thank you very much Colonial West for doing a great job on my vehicle! More
by Angelashepherd90
February 16, 2022
Thank you again Colonial west Chevrolet for once again taking care of my vehicle needs quickly and Efficiently! I got a flat tire and realized all the tires were completely worn ! I called Shelley Dupre taking care of my vehicle needs quickly and Efficiently! I got a flat tire and realized all the tires were completely worn ! I called Shelley Dupre’ who quickly got me in to Inspect the tires ! As I Expected I needed all new tires ! Jackie the service writer and Eric in parts showed me three different tires to choose ! I ordered them they were delivered and put on as soon as they arrived ! I am already on my way home and wanted to write this as soon as I could ! Thank you to an amazing team ! It’s nice to know that kind of customer care still exists ! More
by Pjd16
February 16, 2022
Thank you Tina, Geno, Chandler,and Bill. You all made the car buying experience an awesome one. The no pressure approach really worked for me. I can not wait to pick up the Jeep. Thank you a You all made the car buying experience an awesome one. The no pressure approach really worked for me. I can not wait to pick up the Jeep. Thank you all for making this dream come true for me. More
by Chris
