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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,387 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,387 reviews
March 26, 2022
Just visited for my routine oil change. The work was prompt and in the time and price promised. Everyone is very helpful and friendly The work was prompt and in the time and price promised. Everyone is very helpful and friendly More
by Benpa71
Employees Worked With
Other Employees :
Shelley Dupre
March 26, 2022
Very easy working with Sean purchasing new truck. Polite and respectful to us the whole time. Thank you Sean Polite and respectful to us the whole time. Thank you Sean More
by Tlcohan
Employees Worked With
March 26, 2022
Our leasing circumstances were unique, as one family member involved lives out of state. John and his team, which included Ivan and Carlos, bent over backwards to help us through the process! They wer member involved lives out of state. John and his team, which included Ivan and Carlos, bent over backwards to help us through the process! They were accommodating and extremely professional throughout, making our experience convenient and efficient. The folks at Colonial West Chevrolet were a pleasure to work with! I would highly recommend the dealership to anyone looking to purchase or lease a vehicle. More
by Dpdkmd
March 25, 2022
Always have a great experience with this dealership. On my 4th vehicle through Colonial West. On my 4th vehicle through Colonial West. More
by wallaj
March 25, 2022
Terrific customer service ! Awesome dealership. Will come back for everything that is needed! Cheers to a great service team. Thanks again everyone Awesome dealership. Will come back for everything that is needed! Cheers to a great service team. Thanks again everyone More
by Chevy
March 23, 2022
One of the most positive, upbeat people that I have ever worked with in any business experience. Shelley is the connection that makes a dealership experience “feel like a welcoming home.” She’s just simply worked with in any business experience. Shelley is the connection that makes a dealership experience “feel like a welcoming home.” She’s just simply the kind of person that makes you look forward to your next service visit. More
by rockstah83
March 20, 2022
The best dealership and wonderful people. Service was excellent and thorough through out. The customer care department was really helpful. Thank you Shelley Dupre for calling to see how eve Service was excellent and thorough through out. The customer care department was really helpful. Thank you Shelley Dupre for calling to see how everything went ! More
by Jill
Employees Worked With
Other Employees :
Shelley Dupre
March 18, 2022
I went in for an oil change and mentioned a vibration sound coming from my 2020 Silverado and the service team claimed they didn't hear the vibration noise or feel it. The noise and feel was present wit sound coming from my 2020 Silverado and the service team claimed they didn't hear the vibration noise or feel it. The noise and feel was present within 20 minutes of leaving the dealership More
by aronow25
Employees Worked With
March 12, 2022
Service department was great! The waiting room was clean and the staff were awesome! Shelley also checked in to make sure that my needs were taken care of, which I appreciated. The waiting room was clean and the staff were awesome! Shelley also checked in to make sure that my needs were taken care of, which I appreciated. More
by SamanthaR
March 12, 2022
Just bought a ram 1500 real clean and nice not long wait and a seamless transaction and a seamless transaction More
by ConnorSmart
Employees Worked With
