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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,387 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,387 reviews
May 06, 2022
Sean Salem is extremely helpful, knowledgeable, very patient! Sean’s dedication is unmeasurable and through out the process kept us updated! Sean and the management team are outstanding ! patient! Sean’s dedication is unmeasurable and through out the process kept us updated! Sean and the management team are outstanding ! More
by Csheldup
May 04, 2022
This last visit was the longest for my oil change was there hour &1/2 there hour &1/2 More
by Giggles
Employees Worked With
Other Employees :
Shelley Dupre
May 01, 2022
Geno, Carlos, Jeff chandler Sean have gone the extra mile in assisting me with purchasing my vehicle ! I can’t say enough about Jeff and his team ! Colonial West Chevrolet has your best interest in mind an in assisting me with purchasing my vehicle ! I can’t say enough about Jeff and his team ! Colonial West Chevrolet has your best interest in mind and will go above and beyond. More
by David
Employees Worked With
Other Employees :
Samatha Rotti Tina hogan , Shelley Dupre
April 30, 2022
The best dealership. People are very nice and helpful , service is great experience always ready and timely Shelley has a welcoming voice and makes you feel important t People are very nice and helpful , service is great experience always ready and timely Shelley has a welcoming voice and makes you feel important to the dealership , More
by Dpaul
Employees Worked With
Shelley Dupre
April 29, 2022
Vinnie was excellent! Great experience. They made the process quick and easy. Thank you. Will be back again when needed. Great experience. They made the process quick and easy. Thank you. Will be back again when needed. More
by Tina h
April 29, 2022
This is my 2nd SUV I've bought from this dealer and Ivan was great! He got the paperwork, insurance, and the title done in a timely manor! Very respectful. If anyone is looking for a car, ask for Ivan. 10/1 was great! He got the paperwork, insurance, and the title done in a timely manor! Very respectful. If anyone is looking for a car, ask for Ivan. 10/10 More
by Feliciarichard8
Employees Worked With
April 28, 2022
They are very reliable and professional. my appointment was right on time. I watched TV while waiting. They got the work done quickly. They were very polite. my appointment was right on time. I watched TV while waiting. They got the work done quickly. They were very polite. More
by JB
Employees Worked With
Other Employees :
Shelley Dupre
April 22, 2022
Everyone we dealt with was great. I would recommend your dealership to others. Great people I would recommend your dealership to others. Great people More
by Stilesgwen@gmail.com
Employees Worked With
April 18, 2022
Just a regular service and inspection in and out in an hour and a quarter. Good service waiting area. hour and a quarter. Good service waiting area. More
by paulconant
Employees Worked With
Other Employees :
Shelley Dupre
April 17, 2022
I was on my way to work and got a flat tire! Could not be repaired due to the tire wall damaged Put the spare on went directly to colonial ! They stopped what they were doing to help me out ! Could not be repaired due to the tire wall damaged Put the spare on went directly to colonial ! They stopped what they were doing to help me out ! Tire was ordered ASAP ! Thank you colonial west Chevrolet You never disappoint! Thank you Shelley Angie Jackie and Chris ! More
by Pjd16
Employees Worked With
Other Employees :
Shelley Dupre
