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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,387 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,387 reviews
May 17, 2022
I've always felt welcome at Colonial West and they were particularly friendly and accommodating during the Governor's restrictions. They made me feel welcome and a valued customer. Shelly Dupre at the chec particularly friendly and accommodating during the Governor's restrictions. They made me feel welcome and a valued customer. Shelly Dupre at the checkout is friendly and outgoing, and treated me as a friend instead of a customer. The Center is always clean and provides plenty of space and comfortable chairs to wait for your vehicle. Their estimate times are accurate. Thank you for providing such a pleasant experience! More
by Carol
May 14, 2022
Coby was extremely helpful and knowledgeable during my car shopping experience. I would definitely recommend Colonial West and ask for Coby to help you out, he will definitely make it a stress free experi car shopping experience. I would definitely recommend Colonial West and ask for Coby to help you out, he will definitely make it a stress free experience. More
by Kat.silverberg
Employees Worked With
May 13, 2022
I own 3 vehicles from Colonial West Chevrolet, I can't say enough wonderful things about this dealership. From the day I bought my vehicles,to the first service visit they have been nothing be BEST dealer say enough wonderful things about this dealership. From the day I bought my vehicles,to the first service visit they have been nothing be BEST dealership. I look forward to many more years. More
by karen.ribeiro.391
Employees Worked With
Other Employees :
Tom Goodwin and Eric Phelps in Parts 5 Stars, Shelley Dupre
May 10, 2022
I had a great experience at Colonial West Chevrolet. I'm glad I got Ivan Vargas as my sales guy. He's very patient and nice. He answered all my questions, helped us test drive several cars until we fou I'm glad I got Ivan Vargas as my sales guy. He's very patient and nice. He answered all my questions, helped us test drive several cars until we found our perfect one. He even picked me up the next day to expedite the process to get me into my new car. I highly recommend Ivan. More
by Frank
May 10, 2022
Visiting Colonial West was a wonderful experience, I was well taken care of by their salesman Coby. I would highly recommend going through Colonial West if you are interested in buying a vehicle. well taken care of by their salesman Coby. I would highly recommend going through Colonial West if you are interested in buying a vehicle. More
by Brent Priestley
Employees Worked With
May 09, 2022
If you need a new car or truck, you need to contact vinnie. He works hard to get you what you want. Couldn’t recommend enough!! vinnie. He works hard to get you what you want. Couldn’t recommend enough!! More
by Michaelracca3
Employees Worked With
May 09, 2022
He was polite knew everything about the vehicle Great sales man He aloud me to check out the vehicle myself sales man He aloud me to check out the vehicle myself More
by gfabrizio3
Employees Worked With
Other Employees :
Shelley Dupre
May 09, 2022
Excellent overall experience. Great communication skills to help find exactly what I was looking for. Great communication skills to help find exactly what I was looking for. More
by Melanie
Employees Worked With
May 06, 2022
Always treated like family whenever I work with Colonial West. Staff is always friendly and glad to help. West. Staff is always friendly and glad to help. More
by Kisspik002
Employees Worked With
Other Employees :
Shelley Dupre
May 06, 2022
Shelley and Colonial West Chevrolet team are the best. I wouldn't trust my vehicles to any other dealership. They always greet me with a smile. I wouldn't trust my vehicles to any other dealership. They always greet me with a smile. More
by karen.ribeiro.391
Employees Worked With
Other Employees :
Shelley Dupre
