Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,386 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,386 reviews
June 29, 2022
They have the best crew at Colonial West Chevrolet! Very satisfied with my buying and service experience there! Very satisfied with my buying and service experience there! More
by c.wolf14
June 29, 2022
Had my Equinox serviced last week at Colonial West Chevrolet. Everyone was so kind and helpful. Jackie in service is so pleasant to deal with. Edison brought a chair outside for me so I could enjoy Chevrolet. Everyone was so kind and helpful. Jackie in service is so pleasant to deal with. Edison brought a chair outside for me so I could enjoy the sun while I waited. I spoke with Shelley Dupre before and after. She wanted to make sure everything was done to my satisfaction- which it was. Shelley also gave me a coupon and I left with a 30 day free trial for Onstar! Thank you Colonial West! More
by barncat
June 28, 2022
Very friendly, efficient and knowledgeable staff. They never try to talk you into getting more work done than necessary. It’s the only place I take my car. They never try to talk you into getting more work done than necessary. It’s the only place I take my car. More
by emcquade
June 27, 2022
Great communication Knowledgeable staff To many places do not have this and it’s noticed when you do. do not have this and it’s noticed when you do. More
by Peter
June 16, 2022
I had a wonderful experience working with John Lane on leasing my new Camero! John is honest, professional and friendly. I couldn’t have asked for a more smooth transaction! Alexzander was also extremely leasing my new Camero! John is honest, professional and friendly. I couldn’t have asked for a more smooth transaction! Alexzander was also extremely helpful when he went through the car with me and showed me how the system works. I highly recommend John and the team at Colonal West for any auto purchases/lease. They are definitely my new and only dealership for any future purchases! More
by TEP76
June 13, 2022
Colonial West Chevrolet is by far the best. Their employees are phenomenal. So happy and confident when I buy or service my vehicles there. Their employees are phenomenal. So happy and confident when I buy or service my vehicles there. More
by karen.ribeiro.391
Employees Worked With
Other Employees :
Shelley Dupre
June 09, 2022
Absolute great service. I go to colonial west Chevrolet because of the service. One new cool thing is they have a woman that calls to see how things went with service Shel I go to colonial west Chevrolet because of the service. One new cool thing is they have a woman that calls to see how things went with service Shelly Dupre checks on you prior and after. Not many places actually check in on you afterward. Now That’s cool. More
by Rondo
Employees Worked With
Shelley Dupre
June 07, 2022
I just bought a car yesterday from Colonial West. I love my beautiful Camaro ZL1. I am so happy with how well my deal went. I can't say enough wonderful things about this dealership. They are so awe I love my beautiful Camaro ZL1. I am so happy with how well my deal went. I can't say enough wonderful things about this dealership. They are so awesome. More
by karen.ribeiro.391
Employees Worked With
Other Employees :
Shelley Dupre
June 06, 2022
Was able to book a service appointment online and the appointment went smoothly as usual. Thanks! appointment went smoothly as usual. Thanks! More
by yorkhouse76
Employees Worked With
