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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,365 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,365 reviews
August 24, 2022
As always Colonial West Chevrolet employees took wonderful care of me when I brought my Jeep. This is the best dealership for buying,trading and service. wonderful care of me when I brought my Jeep. This is the best dealership for buying,trading and service. More
by karen.ribeiro.391
Employees Worked With
Other Employees :
Edison and Angel are definitely awesome in the Service Department. Eric Phelps in parts went above and beyond making sure my parts had arrived. , Shelley Dupre
August 23, 2022
Great service department. I can't believe that Chris was rated 4.8. He is yhe bedt. Chris is the reason I have my truck serviced at Colonial West. I can't believe that Chris was rated 4.8. He is yhe bedt. Chris is the reason I have my truck serviced at Colonial West. More
by John
August 23, 2022
I went in for an oil change today and I was very pleased with service as well as always being greeted and treated with respect. All the employees are awesome, specifically Chris and Addison from service as with service as well as always being greeted and treated with respect. All the employees are awesome, specifically Chris and Addison from service as well as Carlos in financial, Alex and Ivan from sales and Shelly in management. It's such a pleasure doing business with a great team! More
by Feliciarichard8
Employees Worked With
Other Employees :
Shelley Dupre
August 21, 2022
I had the pleasure Of speaking with Shelley Dupre on several occasions and she is very friendly and well spoken! Wanted to give a shout out to customer service. Thank you for allowing me to. several occasions and she is very friendly and well spoken! Wanted to give a shout out to customer service. Thank you for allowing me to. More
by Tonya
Employees Worked With
Shelley Dupre
August 20, 2022
Colonial West is very clean, the staff was nice and it’s in a good location. I feel like the organization runs very smoothly. I worked with Sean and he was great. I chose him based on the reviews he had onl in a good location. I feel like the organization runs very smoothly. I worked with Sean and he was great. I chose him based on the reviews he had online and he lived up to expectations. He has a very calm demeanor, was customer service orientated, knowledgeable and very personable. He made the process smooth and I would definitely work with him again. More
by ry.gordon77
August 01, 2022
The service at Colonial West is consistently professional, timely, and reasonably priced. They are always transparent and do a terrific job with my vehicle. professional, timely, and reasonably priced. They are always transparent and do a terrific job with my vehicle. More
by lane.al128
July 31, 2022
Geno GREAT! ......loved the chat....Sean awesome, patient and very informative about truck I purchased.....didn't feel pressured AT ALL. ......loved the chat....Sean awesome, patient and very informative about truck I purchased.....didn't feel pressured AT ALL. More
by Deb
July 26, 2022
Very professional and genuine people over at the coloniel west Chevrolet, coby was able to help me with the whole process and made it very easy for me, in and out the same day with my new truck. west Chevrolet, coby was able to help me with the whole process and made it very easy for me, in and out the same day with my new truck. More
by Brendanhulbert1998
Employees Worked With
July 21, 2022
Great service, did my service in a very reasonable time frame and were also able to diagnose the tapping sound my car was making. Pleasant people to deal with and a nice area to wait in. frame and were also able to diagnose the tapping sound my car was making. Pleasant people to deal with and a nice area to wait in. More
by wball97581
Employees Worked With
Other Employees :
Shelley Dupre
