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Colonial West Chevrolet of Fitchburg

Fitchburg, MA

4.9
1,365 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service. Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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314 John Fitch Hwy

Fitchburg, MA

01420

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Showing 1,365 reviews

October 20, 2022

Colonial west staff is awesome. Thank you to Sean, Carlos and Geno for making the process easy and getting me the best deal possible. I love my 22 trax! More

by Tina h
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geno Neagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean-O Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Silvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2022

Great dealership with extremely helpful people looking to find you the best vehicle that fits your needs. Coby Smart had shown me all his honest opinions and sat me in a beautiful Silverado. If you want an h More

by Cody Leger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coby Smart
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2022

Everyone was so friendly and helpful. The service was fast and convenient. I will be using them for all my service needs. More

by joy_renda
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Locher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
October 17, 2022

Easy to make appointments on line. I got in on time and was done quickly. Courteous check in & check out! More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Misner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2022

Shelley was very helpful and personable. Always smiling. Knowledgeable about many leasing and sales topics. A pleasure to deal with More

by jrab5864
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
October 14, 2022

Shelley was exceptionally prompt in setting up and appointment and getting my vehicle serviced. Her attention to detail and professional service from the whole Colonial Team is second to none. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geno Neagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tania Audet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
October 04, 2022

Had a amazing experience working with Coby Smart and Jeff Chandler getting me into a beautiful Chevy Equinox. Coby put all his time and energy into making sure my vehicle buying process went as smooth as pos More

by Bouchershelby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coby Smart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2022

Fast replies and great service. Takes his job very serious by finding the right vehicle for all of his customers highly recommended. More

by Ryan hulbert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geno Neagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Silvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Smart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2022

Nice communication between service and myself. Updates, confirming my appointment and sending out communication making sure we were happy with service. 5 stars all the way around More

by Dip.op583
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Misner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
September 23, 2022

Real nice people helped me get out of a lemon and into reliable a car More

by Nick978
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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