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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,365 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,365 reviews
November 16, 2022
Colonial West Chevrolet has the most helpful and concerned employees about a customer's needs. Best dealership to deal with. concerned employees about a customer's needs. Best dealership to deal with. More
by karen.ribeiro.391
Employees Worked With
Other Employees :
Eric Phelps is an outstanding parts department employee. He went above and beyond helping me order the correct part. Doug Is awesome in service for the good job he did taking care of my Tahoe., Shelley Dupre
November 15, 2022
Shelley was very informative and professional; work was done right and on time, wouldn't go anywhere else! done right and on time, wouldn't go anywhere else! More
by David
Employees Worked With
Other Employees :
Shelley Dupre
November 13, 2022
Had a great first time buyer experience with these guy coby smart made everything easy for me and I like the truck he put me in a lot coby smart made everything easy for me and I like the truck he put me in a lot More
by Lukegangnon333
Employees Worked With
November 08, 2022
Took me right in and helped with my issue. Called them on Saturday at 1 pm. Had my truck back by Monday morning. Called them on Saturday at 1 pm. Had my truck back by Monday morning. More
by Stormy3313
November 08, 2022
I went in for my oil change and routine stuff. Service is always a pleasure! Staff treat me with respect and kindness as well as being flexible due to my crazy schedule. Shelly(management), Chris( Service is always a pleasure! Staff treat me with respect and kindness as well as being flexible due to my crazy schedule. Shelly(management), Chris(service), Edison(service), Jackie(service), Carlos(finance), and Ivan(sales) are the best employees there! 100/10 recommend this dealership!! More
by Feliciarichard8
November 03, 2022
When I bought my car in for the service appointment I asked if It would be complete in 2 hours because I had an appointment. Then promised that it would be. 1 hour later I was handed the key in plenty o asked if It would be complete in 2 hours because I had an appointment. Then promised that it would be. 1 hour later I was handed the key in plenty of time to get to my appointment. In addition, my car was as clean as when I bought it in. Thanks guys, Jim. More
by Jim
Employees Worked With
Other Employees :
Shelley Dupre
November 02, 2022
Very easy to schedule and reschedule appointments if necessary, and text reminders are a great plus. Service work is always completed quickly and with good communication. necessary, and text reminders are a great plus. Service work is always completed quickly and with good communication. More
by Warren Maxwell
Employees Worked With
Shelley Dupre
October 27, 2022
I’ve always had a great experience with colonial west Chevrolet service department.Excellent service and friendly to talk to. Chevrolet service department.Excellent service and friendly to talk to. More
by Tbird2173
Employees Worked With
Other Employees :
Shelley Dupre
October 26, 2022
Great job-simple process. Texting and reminders are great and easy to communicate. Shelley was a lot of help with the coordination. Texting and reminders are great and easy to communicate. Shelley was a lot of help with the coordination. More
by Mr#1
Employees Worked With
Shelley Dupre
