Colonial West Chevrolet of Fitchburg

Coby Smart was extremely helpful with trading and car buying experience. He broke everything down step by step explaining things as we went further into the deal. He genuinely was looking out for my best buying experience. He broke everything down step by step explaining things as we went further into the deal. He genuinely was looking out for my best interest when it came down to buying the vehicle. He was upfront and honest about what he would personally recommend to me for a new vehicle. I couldn’t be happier than how fast everything went and how excellent Coby was at his job, he gave me updates as the process went on telling me about how long everything would take. Overall I’m very pleased with my experience at this dealership and with Coby my sales man I would highly recommend!!! More

Went to buy a new car and everyone involved was extremely helpful and pleasant to deal with. They made the whole process very easy, highly recommend this dealership. helpful and pleasant to deal with. They made the whole process very easy, highly recommend this dealership. More

Sean was fantastic! Very personable and patient. Had all of the answers to every question asked. Knew a lot about the car I was buying and walked me through step by step Very personable and patient. Had all of the answers to every question asked. Knew a lot about the car I was buying and walked me through step by step setting everything up. 10/10 would recommend!!! More

A great place for sales and service. Easy to book and the waiting room is comfortable. Free coffee is a bonus! Easy to book and the waiting room is comfortable. Free coffee is a bonus! More

Went to Colonial for an oil change for my vehicle today. ..They are all friendly and personal people...It's a extremely comfortable atmosphire .. They are very pleasant employees there.. ..They are all friendly and personal people...It's a extremely comfortable atmosphire .. They are very pleasant employees there.. More

Vargas have I very good customer service? Thorough, respectful Good sense of humor If I have to come back a will be Vargas to be the one Thorough, respectful Good sense of humor If I have to come back a will be Vargas to be the one More

Colonial West offered great service, was friendly and responsive. Excellent experience and would recommend this dealership to anyone. responsive. Excellent experience and would recommend this dealership to anyone. More

Overall it was Good. .Ivan was incredible. Knew the car well an was very Professional an Polite.. Top of the line sales Men..Thanks Ivan. But the Finance Manager is Terrib .Ivan was incredible. Knew the car well an was very Professional an Polite.. Top of the line sales Men..Thanks Ivan. But the Finance Manager is Terrible. No transparency AT ALL. I Told Carlos I did not want Exdended Warranty. When I went to get the Car. He added it.. when I told him I didn't want it..He raised the Interest..I would have never bought the car if I could have found one like it anywhere else.. but it had what I wanted Ivan was Great but CARLOS SUCKS!!! More

Very happy with first experience with service department. Amazing communication and problem solved! I will definitely use services again! Thanks! Amazing communication and problem solved! I will definitely use services again! Thanks! More

The dealership was very easy to work with and Coby had notified me as soon as the the truck I wanted came in right away. Couldn’t ask for a better experience all around.will definitely recommend to other notified me as soon as the the truck I wanted came in right away. Couldn’t ask for a better experience all around.will definitely recommend to other people looking to buy a car. More