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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,365 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,365 reviews
December 29, 2022
They did very good work in my truck, and good customer service, i am very happy. service, i am very happy. More
by Jeferson-Bilino
December 29, 2022
Always and Forever I will go to Colonial West Chevrolet. Their employees are very friendly and professional. I know from the past my vehicles have been fixed right. They are definitely the best. Their employees are very friendly and professional. I know from the past my vehicles have been fixed right. They are definitely the best. More
by karen.ribeiro.391
Employees Worked With
Other Employees :
Dave the service tech. He's the best., Shelley Dupre
December 24, 2022
Sean was the best! He is down to earth and extremely kind! He was polite and went above and beyond to make sure our visit and purchase was perfect, and it was!! I’d dri He is down to earth and extremely kind! He was polite and went above and beyond to make sure our visit and purchase was perfect, and it was!! I’d drive from CT again just to deal with Sean! More
by Jenn Lavore
December 22, 2022
Shelley at colonial west, was so amazing and generous. I had a recall on my vehicle and was wondering if I could get it done at their dealership. Since I have a Mazda and they are partners with the Mazda I had a recall on my vehicle and was wondering if I could get it done at their dealership. Since I have a Mazda and they are partners with the Mazda dealership we ended up bringing it there. She went above and beyond and helped me get a tow truck for my car to be towed and and a rental while my car was being serviced. I highly recommend Shelley and Colonial West, if you need any help they are always there for you! More
by Livvv15
Employees Worked With
Other Employees :
Jeff Chandler, Carlos Silvera, Alex Breault , Shelley Dupre
December 22, 2022
Fitchburg Chevy is great! I was in and out quickly having gotten an oil change and spark plugs replaced. Everyone is super friendly and the waiting room is comfortable. I love I was in and out quickly having gotten an oil change and spark plugs replaced. Everyone is super friendly and the waiting room is comfortable. I love seeing Shelley Dupre. She always greets everyone with a smile and is so kind. I know I’m in good hands with her as her and the rest of the team are easy going and make sure I know as a customer what’s going on! 5/5!! More
by caseybreen28
December 19, 2022
I bought my first new car in 2013 from Colonial. I have since bought 3 more here. I am currently considering another Silverado or Colorado. This dealership and salesman have been top notch. Best pla I have since bought 3 more here. I am currently considering another Silverado or Colorado. This dealership and salesman have been top notch. Best place to buy your next vehicle. Best salesman to work with. More
by jimr621
December 16, 2022
Great care and quick response would not go anywhere else proved over and over that this is the place to go proved over and over that this is the place to go More
by Travrav
December 14, 2022
everyone was great to deal with. on time and service was completed. will go back on time and service was completed. will go back More
by mjluft57
December 13, 2022
The colonial west team helped me out as much as I needed. Any little thing that came in my way they took care of and had everything ready for me and taken care of in a timely manor. Couldn’t ask for a more p Any little thing that came in my way they took care of and had everything ready for me and taken care of in a timely manor. Couldn’t ask for a more polite team. More
by bousquetkorey
