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Colonial West Chevrolet of Fitchburg

Fitchburg, MA

4.9
1,365 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service. Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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314 John Fitch Hwy

Fitchburg, MA

01420

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Showing 1,365 reviews

February 14, 2023

Prompt courteous service. Clean comfortable waiting area. There was no pressure to have unnecessary services performed on my vehicle, which I liked. The staff was courteous an More

by Plangley4522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
February 10, 2023

I just purchased a new 2022 Colorado pickup from Colonial West Chevrolet, and was extremely happy with the entire experience. Coby did a great job - very knowledgeable, helpful, professional, and able to hel More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coby Smart
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2023

Great friendly service all work done to satisfaction oil change tire rotation and Ma inspection sticker thank you Colonial west More

by LAP208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Misner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
February 10, 2023

Colonial West made buying my first brand-new car an AMAZING experience. The salesperson Coby Smart, was incredibly friendly & knowledgeable about everything. It felt more like I was talking to a friend More

by Lori T.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coby Smart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2023

I couldn't be happier with Colonial West Chevrolet. I just purchased a new Silverado ZR2 and I love it. I had a few accessories installed yesterday. Job well done More

by karen.ribeiro.391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geno Neagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tania Audet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Misner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Locher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Silvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
February 06, 2023

He was very helpful on getting me the deal I wanted and so knowledgeable on the Chevy Silverado I purchase from Colonial West. I recommend seeing Coby if your looking for a great deal and great customer se More

by Rbrandon12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geno Neagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Smart
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2023

I have been going here since Shelley started working here, I would not go anywhere else, Shelley does a great job and is there all the time if I need her. More

by Kellyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley Dupre
February 03, 2023

I just bought a brand new 2023 Chevy Traverse, and Coby was my salesperson. He was absolutely wonderful from the start. He didn't hover after he explained the perks the vehicle came with and listened to ou More

by katelynh024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Silvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Smart
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2023

10/10 very smart, we’ll informed young man. Coby can make sure your entirely confident and happy with your purchase before you even purchase it. More

by Jeremy Dickie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coby Smart
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2023

Coby was extremely pleasant to work with. He was able to work with me and get me to a deal that worked great for me More

by Justin Pickett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coby Smart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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