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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,364 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,364 reviews
March 08, 2023
Best dealership around! Always going above and beyond for customers, and things get done in a timely manner. Staff are always respectful! Always going above and beyond for customers, and things get done in a timely manner. Staff are always respectful! More
by Feliciarichard8
Employees Worked With
Other Employees :
Shelley Dupre
March 08, 2023
Great service! Always a pleasure to take my car there. Would always recommend to everyone! Always a pleasure to take my car there. Would always recommend to everyone! More
by shala.carter0518
Employees Worked With
Other Employees :
Shelley Dupre
March 02, 2023
This is the second truck ive purchased from colonial west and both transactions were smooth sailing. Friendly knowledgable staff. and both transactions were smooth sailing. Friendly knowledgable staff. More
by Blainec17
February 28, 2023
The dealership made the process of going from lease to own very easy. I was well taken care of own very easy. I was well taken care of More
by luissuarez
Employees Worked With
February 28, 2023
Shelley and the whole service team was very pleasant and had my vehicle serviced promptly and was ready to be picked up when promised. Would not go anywhere else! had my vehicle serviced promptly and was ready to be picked up when promised. Would not go anywhere else! More
by David
Employees Worked With
Other Employees :
Shelley Dupre
February 22, 2023
Prompt and professional service. Will use the service department again. Easy to schedule appointment, vehicle was brought in promptly, and service was performed well. Will use the service department again. Easy to schedule appointment, vehicle was brought in promptly, and service was performed well. More
by pgilchrest
February 21, 2023
Once again, I had an amazing experience at Colonial West in Fitchburg! Thank you to everyone there for always going above and beyond! in Fitchburg! Thank you to everyone there for always going above and beyond! More
by c.wolf14
February 19, 2023
Colonial West was nice to work with. They were able to accommodate our needs with the vehicle and price. They were able to accommodate our needs with the vehicle and price. More
by admaguy
February 16, 2023
Colonial West Chevrolet is the BEST dealership around. Always friendly and professional. It's the only dealership I would bring my vehicles too. Always friendly and professional. It's the only dealership I would bring my vehicles too. More
by karen.ribeiro.391
Employees Worked With
Other Employees :
Eric Phelps is an outstanding parts department employee. He went above and beyond helping me order the correct part. Doug Is awesome in service for the good job he did taking care of my Tahoe., Shelley Dupre
February 14, 2023
Prompt courteous service. Clean comfortable waiting area. There was no pressure to have unnecessary services performed on my vehicle, which I liked. The staff was courteous an Clean comfortable waiting area. There was no pressure to have unnecessary services performed on my vehicle, which I liked. The staff was courteous and professional. More
by Plangley4522
