Colonial West Chevrolet of Fitchburg

Pleasant employees and quick service on my oil change and tire rotation. Everyone is always so nice! tire rotation. Everyone is always so nice! More

What a great experience I had today! Easy, fast, efficient- I cannot recommend Sean enough! I walked into the dealership at 9am to see what they had. After meeting with Sean, I test drov Easy, fast, efficient- I cannot recommend Sean enough! I walked into the dealership at 9am to see what they had. After meeting with Sean, I test drove 2 cars, completed paperwork and had my car detailed, new plates, registered and ready for pick up by 5pm - Same Day! Sean made sure I knew every feature before I drove off. Thank you for making a stressful decision so easy! More

Great service as usual, very helpful and informative staff. My vehicle was serviced on time as promised. Shelley was most helpful answering any questions I had. staff. My vehicle was serviced on time as promised. Shelley was most helpful answering any questions I had. More

They did very good work in my 2017 truck, and good customer service, i am very happyand they were polite and very professional.R.RG 3/19/2023 customer service, i am very happyand they were polite and very professional.R.RG 3/19/2023 More

Won't go back for service the last 2 services, the oil filter came loose, this time after rotation of the tires, first thing when I started the truck. Tire pressure warning light came on, I went hom filter came loose, this time after rotation of the tires, first thing when I started the truck. Tire pressure warning light came on, I went home and did the tire pressure readjustment myself, if someone is that stupid I didn't want them to touch the truck More

Vinnie is an amazing salesman! He helped my girlfriend find the perfect car!! He was patient and polite and very professional. Vinnie knows what he's doing. Carlos was very helpful He helped my girlfriend find the perfect car!! He was patient and polite and very professional. Vinnie knows what he's doing. Carlos was very helpful and got us a great rate. The whole sales team were polite and professional! More

Colonial is amazing! !! I could not ask for a better experience getting my new vehicle. Vincent went above and beyond. I will definitely be going back. !! I could not ask for a better experience getting my new vehicle. Vincent went above and beyond. I will definitely be going back. More

I bought a 2018 Jeep about 5 weeks ago and and has been back in for service 5 times. The issue is not being fixed. I really hope they make this right by me and help me get into a different Jeep like the back in for service 5 times. The issue is not being fixed. I really hope they make this right by me and help me get into a different Jeep like the GM promised! Carlos and Ivan stepped up and went above and beyond to get me into a new Jeep! I would recommend working with Carlos and Ivan if you shop at Colonial West. They are really good people! More

Had a great experience at Colonial West and would highly recommend to anyone in the market! After a less-than-ideal car buying experience at a different dealership, I was skeptical initially, but Sean and t recommend to anyone in the market! After a less-than-ideal car buying experience at a different dealership, I was skeptical initially, but Sean and the crew at Colonial made sure I was comfortable and had a good understanding of the process. More

Best dealership around! Always going above and beyond for customers, and things get done in a timely manner. Staff are always respectful! Always going above and beyond for customers, and things get done in a timely manner. Staff are always respectful! More