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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,363 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,363 reviews
May 19, 2023
Wonderful people. Really helped me out and went the extra mile too as well. I appreciate these good people. Won’t be buying a car from anywhere else. Really helped me out and went the extra mile too as well. I appreciate these good people. Won’t be buying a car from anywhere else. More
by Shaun Jackson
May 19, 2023
My husband and I were very satisfied shopping for our new suv at Colonial West in Fitchburg. suv at Colonial West in Fitchburg. More
by babsmae3
May 19, 2023
The dealership was extremely helpful, shout out to Coby for the great help and attention to detail with getting my out the door and into my new truck for the great help and attention to detail with getting my out the door and into my new truck More
by USMCTom287
Employees Worked With
May 19, 2023
Sean was Fantastic. He was attentive and professional. He answered all our questions and concerns and went above and beyond to be sure we had all the support we needed t He was attentive and professional. He answered all our questions and concerns and went above and beyond to be sure we had all the support we needed to close the deal. Thank you Sean for giving us such Great Customer Service and All with a Smile… We Appreciate you!!! More
by Skymobile09
May 18, 2023
Colonial Chevy West has been a great organization to deal with, from sales experience to service. My sales person was was helpful and worked out a great deal. I needed to have service done on the car. They with, from sales experience to service. My sales person was was helpful and worked out a great deal. I needed to have service done on the car. They diagnosed the issue, repaired and followed up to make sure I was satisfied with the car More
by mac1956
Employees Worked With
Other Employees :
Shelley Dupre
May 13, 2023
It was such a pleasure working with Sean! He was efficient to work, knowledgeable, and he helped me pick out a vehicle that would best suit my needs. He was beyond considerate of my time, whi He was efficient to work, knowledgeable, and he helped me pick out a vehicle that would best suit my needs. He was beyond considerate of my time, which was also very impressive and even offered to come into the dealership on his day off. So, when you got to Colonial West Chevrolet of Fitchburg, I would highly recommend asking to work with Sean! More
by Desdalin1012
Employees Worked With
May 13, 2023
It was such a pleasure working with Sean! He was efficient to work, knowledgeable, and he helped me pick out a vehicle that would best suit my needs. He was beyond considerate of my time, whi He was efficient to work, knowledgeable, and he helped me pick out a vehicle that would best suit my needs. He was beyond considerate of my time, which was also very impressive and even offered to come into the dealership on his day off. So, when you got to Colonial West Chevrolet of Fitchburg, I would highly recommend asking to work with Sean! More
by Desdalin1012
Employees Worked With
May 13, 2023
It was such a pleasure working with Sean! He was efficient to work, knowledgeable, and he helped me pick out a vehicle that would best suit my needs. He was beyond considerate of my time, whi He was efficient to work, knowledgeable, and he helped me pick out a vehicle that would best suit my needs. He was beyond considerate of my time, which was also very impressive and even offered to come into the dealership on his day off. So, when you got to Colonial West Chevrolet of Fitchburg, I would highly recommend asking to work with Sean! More
by Desdalin1012
Employees Worked With
May 10, 2023
Alex was great! Super helpful, took care of us and made the process very easy. Super helpful, took care of us and made the process very easy. More
by jhanley
Employees Worked With
May 10, 2023
Waited an hour just for them to tell me I couldn't get an alignment. alignment. More
by Dannyvento25
