Colonial Volkswagen of Westborough - Service Center

The service people always tell me what my car needs done each year and if any problems they take care pf them swiftly. I can't say enough about the great sevice I have had over the many years of doing busi each year and if any problems they take care pf them swiftly. I can't say enough about the great sevice I have had over the many years of doing business with them. More

Jon was great, as always. Set expectations on follow-up and when we hit a snag with the service Jon made it right, honesty and integrity here. and when we hit a snag with the service Jon made it right, honesty and integrity here. More

Frictionless, quick, convenient scheduling. Service was explained before and after. Waiting area was clean, light, airy, safe, and had multiple seating choices and complimentary coffee and snacks. explained before and after. Waiting area was clean, light, airy, safe, and had multiple seating choices and complimentary coffee and snacks. More

One of the best service-department experiences I've ever had with a automobile dealership. Great communication and information, and quality workmanship. I would recommend them to anyone. had with a automobile dealership. Great communication and information, and quality workmanship. I would recommend them to anyone. More

Great service. If issues arise they have a plan prior to calling you. Very informative when answering all of my questions. Will be back. Thanks! calling you. Very informative when answering all of my questions. Will be back. Thanks! More

Been having issue with DPL and were able to correct issue as well as give me some great guidance on how to prevent from happening in the future. Very helpful as well as give me some great guidance on how to prevent from happening in the future. Very helpful More

Awesome service! Great people who really strive to make the customer happy been coming to this dealership since 2015! Thank you guys for all the good work the customer happy been coming to this dealership since 2015! Thank you guys for all the good work More

Colonial VW in Westborough is always the most friendly, helpful, and resolving dealership & are a big reason why I stay loyal to the brand. When you have a problem with your VW, Jon Lacey & the rest of the helpful, and resolving dealership & are a big reason why I stay loyal to the brand. When you have a problem with your VW, Jon Lacey & the rest of the service department make your problem theirs until it’s resolved. Highly recommend. More

Always listened to and any concerns addressed. Very professional and courteous service. No surprises as to costs. A pleasure and I’ve passed my positive experiences to others professional and courteous service. No surprises as to costs. A pleasure and I’ve passed my positive experiences to others More

Service scheduling performed on the phone was easy. Car was ready when promised and the waiting room amenities were appreciated...as was the social distancing. I appreciated Dylan's courtesy and enthusiasm was ready when promised and the waiting room amenities were appreciated...as was the social distancing. I appreciated Dylan's courtesy and enthusiasm. More