Colonial Volkswagen of Westborough - Service Center

Brought our 2019 Atlas in for basic service. The valet alerted me that we needed a state inspection too, so got that done as well. Great service, communication, and speedy turnaround. alerted me that we needed a state inspection too, so got that done as well. Great service, communication, and speedy turnaround. More

My GTI has been serviced exclusively by Colonial VW for the last 9 years. Some of the service department employees have been there since my car was new. Most dealerships have huge employee turnover. Coloni the last 9 years. Some of the service department employees have been there since my car was new. Most dealerships have huge employee turnover. Colonial is doing something right. I won't go anywhere else. More

The service department has been exceptional when it come to accommodations. I will continue to use Colonial even though I have several VW service departments much closer. Thanks to Dillon and William. to accommodations. I will continue to use Colonial even though I have several VW service departments much closer. Thanks to Dillon and William. More

brought my Passat in for a/c service in May and 30 days later same problem. They need to stand behind their service. They should have credited me for the initial service since they did not fix the proble later same problem. They need to stand behind their service. They should have credited me for the initial service since they did not fix the problem the first time Follow-up....the service manager followed up and they are crediting me for my first repair. I believe that this is fair and the manager said that this was an oversight by him. More

The service was faster than expected and very professional as expected. The service department is always very polite and knowledgeable. I know my car is in good hands. professional as expected. The service department is always very polite and knowledgeable. I know my car is in good hands. More

I trust this dealership with my car and I feel confident that I am being treated fairly. that I am being treated fairly. More

The service department always takes great care of my car. The work is always done quickly and expertly, and if I have any questions, they are always answered in a way that I understand. The work is always done quickly and expertly, and if I have any questions, they are always answered in a way that I understand. More

Service guys always making the experience easy and explain everything in detail. explain everything in detail. More

I have been servicing my VW's at Colonial for years. They keep my high mileage GTI running perfect. Great dealership. These guys are all great to work with. keep my high mileage GTI running perfect. Great dealership. These guys are all great to work with. More