Colonial Volkswagen of Westborough - Service Center

Always happy to see you guys all doing a great job.keep it up. Thanks it up. Thanks More

Pleasant helpful employees. Always friendly and professional. Willing to take time to explain repairs and how things are done. Clean environment. professional. Willing to take time to explain repairs and how things are done. Clean environment. More

On time when I arrived and car ready when promised. Courteous staff as well. Overall nice experience. Courteous staff as well. Overall nice experience. More

They were professional, courteous and it took them 15 mins to fix the problem. Service Manager Bill was a riot! mins to fix the problem. Service Manager Bill was a riot! More

Bill McGrath it’s awesome. He definitely understands customer service and how to make things right! customer service and how to make things right! More

My experience with the service representative, John, was outstanding as well as my interaction with, Cal Angus, the sales representative who is managing my id4ProS AWD order. outstanding as well as my interaction with, Cal Angus, the sales representative who is managing my id4ProS AWD order. More

I want to thank Billy Fallon for the huge effort to help with my specific situation, I apologize because i get mad even when he try his best and i dint has excuses for that. Thanks Billy. with my specific situation, I apologize because i get mad even when he try his best and i dint has excuses for that. Thanks Billy. More

Great service, friendly and very knowledgeable. Billy and her team never disappoints. It’s worth to drive by other places to go there. her team never disappoints. It’s worth to drive by other places to go there. More

Sirius Radio got messed up during 20,000 maintenance.I Sirius Radio got messed up during 20,000 maintenance. I attempted to call Sirius to figure this out. Therefore I called you and you said to bring c Sirius Radio got messed up during 20,000 maintenance. I attempted to call Sirius to figure this out. Therefore I called you and you said to bring car in. You made multiple attempts to find the solution and accomplished easy solution And washed my car. More

I bring my Jetta in on a regular basis for maintenance/repairs and Bill and the guys in the service department are a pleasure to deal with. I’m always aware of what’s going on with my vehicle maintenance/repairs and Bill and the guys in the service department are a pleasure to deal with. I’m always aware of what’s going on with my vehicle, how much it’s going to cost, repairs are always completed on time . I recently had what I consider an emergency (tear in my tire) called Dylan he ordered my tire and got my car in the same day to be repaired…..ever so grateful 😊. Thanks guys!!! More