Colonial Volkswagen of Westborough - Service Center

Excellent Service. Dylan was very courteous. Car was promised after 90 minutes of work. Right on time. Highly recommended. Dylan was very courteous. Car was promised after 90 minutes of work. Right on time. Highly recommended. More

Great service, dedicated and friendly team. The members of the service team are easy to work with. The members of the service team are easy to work with. More

Never had a problem when it comes to my Jetta, for service the job was done right the first time. The technicians are excellent in servicing my car. service the job was done right the first time. The technicians are excellent in servicing my car. More

Jon was friendly and professional. All the people I met in service department are friendly and easy to work with - Jon, Bill, Dylan... All the people I met in service department are friendly and easy to work with - Jon, Bill, Dylan... More

Jon was friendly, clear, and upfront about all services that were planned or needed. I never felt pressured and my car always runs so smoothly after regular service. Thank you! that were planned or needed. I never felt pressured and my car always runs so smoothly after regular service. Thank you! More

The actual work was terrific. Their Phaeton certified tech was very persistent in finishing a very difficult repair. They worked hard finding a used part when a new one was not Their Phaeton certified tech was very persistent in finishing a very difficult repair. They worked hard finding a used part when a new one was not available. The only reason I didn't give them five stars was that they didn't alert me to the fact that my wheel lock was missing. This caused a problem for me at a later date. More

Jon was outstanding! He kept me informed and communicated with me multiple times while my vehicle was being serviced. He was an absolute pleasure to deal with! He kept me informed and communicated with me multiple times while my vehicle was being serviced. He was an absolute pleasure to deal with! More

The job was well done from start to finish. Finished at the time the gentleman said it would be done . Thank you. I did try to respond to the first survey but I couldn’t get on line. Finished at the time the gentleman said it would be done . Thank you. I did try to respond to the first survey but I couldn’t get on line. More

Great experience at Colonial VW! I needed a new car very quickly and Shaun Tubert made finding and selecting a car extremely easy. He went above and beyond to educate me on the car b I needed a new car very quickly and Shaun Tubert made finding and selecting a car extremely easy. He went above and beyond to educate me on the car buying process from beginning to end. He even stayed late to make sure I was able to complete all of the paperwork asap. Shaun made sure my car was 100% ready and good to go on the day of pick up. In addition, Mike Pender was extremely helpful in educating me on financing my auto loan through a credit union and selecting the lowest interest rate possible. Mike continued to negotiate with the credit union and got my rate down half a point. I really appreciate the customer service I received at Colonial VW. I will definitely be back for all of my service needs. Would not hesitate to purchase another vehicle from Colonial. More

Marc was amazing! ! He took great care of me. Provided excellent service, reviewed each part of the process in detail and even checked in after the purchase. Thank you ! He took great care of me. Provided excellent service, reviewed each part of the process in detail and even checked in after the purchase. Thank you Marc! More