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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,274 Reviews

1,274 Reviews of Colonial Volkswagen of Westborough - Service Center

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January 19, 2022

John was very friendly, car got delivered in promised time. Pickup and drop service was on point. More

by vivek_bhartiya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2022

Fixed my car under the extended TDI warranty. The car is now running great, Thanks Again Team. More

by TYPERKELLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Nogueura
January 17, 2022

Outstanding customer service, they made it easy to schedule my appointment. Completed the work in the same day, which was huge because it was a big job they were doing. End result, my Jetta runs aweso More

by LEPREPJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2022

Great customer service, friendly, knowledgeable, experience from the young man welcoming me as I drove up, to the manager Tim. More

by kross0929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2022

Dylan was awesome to work with. Very organized and kept us informed throughout the entire process. More

by Rcdelauder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2022

Easy scheduling, comprehensive service, all work performed within the promised timeframes, several pricing specials/discounts available, no unpleasant surprises on the final bill. More

by GARRISON_DB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2022

Great, friendly service and parts teams. Happy to recommend the shop to fellow VW owners. More

by jne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Bradley
January 04, 2022

Service department is very nice and helpful. When I need my brakes replaced they brought me down and showed me exactly why they need to be replaced, which was helpful. More

by ANABOTTARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2022

I have never had a negative experience with this dealership. They are the gold standard for car service in my mind. More

by BENJAMINFROGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2022

This place never disappoints. Great service, in fact it's the best I've had from any dealership in a long time. More

by hagri77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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