Colonial Volkswagen of Westborough - Service Center

Always very attentive and friendly. The checkin and checkout always quick and accurate. No changes added. The checkin and checkout always quick and accurate. No changes added. More

This place has been consistently excellent with all of my service needs over the 7 years since I started going there. I have a spirited approach to driving, and they keep my GTI running in top condition for service needs over the 7 years since I started going there. I have a spirited approach to driving, and they keep my GTI running in top condition for whatever road I'm on. More

No problems at all with routine service for my 2021 GTI. Jon was very informative and let me know about some additional maintenance coming up. Jon was very informative and let me know about some additional maintenance coming up. More

Colonial is the absolute best! They were able to get me in and out quickly and the service was top notch. They were able to get me in and out quickly and the service was top notch. More

Dylan was great and easy to reach and provided timely updates and explanations. only thing was the disappointment of the tire not being covered even though i had tire and brake coverage through VW when i updates and explanations. only thing was the disappointment of the tire not being covered even though i had tire and brake coverage through VW when i bought the car. More

They welcome you get right to the problem get it fixed and follow up with you after and follow up with you after More

Dylan was very polite & courteous but there seems to be a disconnect in the service dept at Colonial VW Westborough. We dread taking our car for service because it takes longer than it should, multiple times disconnect in the service dept at Colonial VW Westborough. We dread taking our car for service because it takes longer than it should, multiple times we have had to go back to remedy the issue, pickup in never simple due to parking lot constraints & being blocked in by other cars upon arrival despite notifying service folk we are on way to get our car. More

Excellent service department with very friendly staff and technicians are the best in the area. Would recommend to anyone 100%! technicians are the best in the area. Would recommend to anyone 100%! More

They should give more money for car trade;Specially if you are a faithful family Vw . you are a faithful family Vw . More

Please know that the service was perfect! Bill Fallon was very helpful and nice and promised (to the best of his ability) to get the service under way so I could make a doctor's appointment. Bill Fallon was very helpful and nice and promised (to the best of his ability) to get the service under way so I could make a doctor's appointment. More