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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,414 Reviews

1,414 Reviews of Colonial Volkswagen of Westborough - Service Center

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February 28, 2024

Communication with me was good. The services being performed were well explained and I felt like I had an option. More

by kevin.hoolahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2024

Great communication, friendly service. They definitely made an effort to ensure I had a good experience, and I did! More

by aranzie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2024

Energetic, hard-working folks at the Service Desk. They are thorough and work hard to make sure you are accommodated. We've going to Colonial for well over 10 years. More

by AshlandGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2024

They are awesome and their cost for fixing is average. They offer you coupon and a free car wash after service. More

by EOFORI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renato Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2024

Great dealership. Julio was really great, had a wonderful experience!! Highly recommend the dealership and people. More

by rangaprasad.sarangarajan
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2024

They called me for an appointment that needed to be made. Excellent service department I will tell family and friends More

by KJTHOMAS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2024

Great customer service! Were very helpful when I ran into issues redoing my sticker, they were patient and able to answer /fix any issues with my car. Great team to work wit More

by Smith212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2024

A fantastic service department, easy to make appointments, Perfect feedback form the service advisor what has to be done , how long it takes and the cost. a great waiting area. Would not take my More

by rolfrupprecht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2024

Kind, knowledgeable and polite service. What’s not to like.? I’m very happy with the service at Colonial Volkswagen. More

by rick.nicoletti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2024

I provided my numeric review and this is the 15-word minimum message apparently needed to submit. More

by KWARDJENKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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