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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,342 Reviews

1,342 Reviews of Colonial Volkswagen of Westborough - Service Center

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January 22, 2025

Very easy and convenient to have my atlas serviced at the dealer. Professional and courteous More

by SETHH.MILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

Dealership and service department were great, but VW corporate needs to stop being idiots and respect dealership hours when offering booking hours for customers. Created an entirely unnecessary situatio More

by SMIKHAEL93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Bill is always been on top of my concerns,now go to guy in service More

by kuya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Fast and helpful, much appreciated. Will defintely recommend Colonial to my colleagues. Smooth process, many thanks. More

by PETERSULSKI
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renato Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Magaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Miniverni
January 17, 2025

The experience was above and beyond. I really appreciated the updates with video included. Thank you. More

by DAVIDCOTE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renato Lima
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Magaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

The service and parts staff at this dealership do a great job! Thank you Bill and Jon (and Abbey!) More

by PAIROLDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abbey in parts
January 13, 2025

Always a pleasure to have my car serviced here. Great experience and amazing staff. Thanks More

by contactparamjit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

Every time we come its Always a good experience! They’re timely, efficient, and accommodating. More

by EJAGAZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Great experience! Jon was mostly who I worked with! The communication was great everyone was friendly! It was discovered my vehicle has an oil leak, which to my suspic More

by CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Best Service Center I have ever encountered! I continue to purchase cars here because the service is so easy and delightful. More

by WENDYLEEAUSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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