Colonial Volkswagen of Westborough - Service Center

Service teams are great. I feel sales department need more work to be friendly and willing to work together. I feel sales department need more work to be friendly and willing to work together. More

Marc made the sales experience a a pleasure. He was both personable and knowledgeable and made selecting my new Taos incredibly easy. He was both personable and knowledgeable and made selecting my new Taos incredibly easy. More

Jon is a nice guy and he kept me informed. I have no probelms with him. But I wasted more than two days getting the analyzed and fixed. That was way too long. I have no probelms with him. But I wasted more than two days getting the analyzed and fixed. That was way too long. More

Jon in customer service is wonderful. He is professional amd great communicstion skills. Once you purchase a vehicle, service is where it is at. He is professional amd great communicstion skills. Once you purchase a vehicle, service is where it is at. More

Exceptional customer service. Did more than planned. Timing and predictability great. Courteous and friendly. Clean. Did more than planned. Timing and predictability great. Courteous and friendly. Clean. More

My car smelled like cigarettes after the technician drove it up. Prices are pretty high. Friendly service though and nice waiting area. it up. Prices are pretty high. Friendly service though and nice waiting area. More

Love how thorough they are to explain what is needed and give you a video to show you as well. give you a video to show you as well. More

This dealership, in my opinion, is one of the best VW dealerships in the country. They have incredible friendly service, explain in layman's terms what is going on with your car, and have a comfortable w dealerships in the country. They have incredible friendly service, explain in layman's terms what is going on with your car, and have a comfortable waiting area. The service personnel do not recommend anything that is not needed. They also do a video of your car to show you what they did, and will show you in person, if necessary, I highly recommend them! More

If you have a VW and live near Westboro, this is the best place to take it for any type of routine or repair service. I've been coming here for almost 15 years which says a lot about the service staff and t place to take it for any type of routine or repair service. I've been coming here for almost 15 years which says a lot about the service staff and technicians. More

Worked with John he always provides excellent customer service. He calls you back promptly and explains everything to you. I would definitely recommend this dealership!!! service. He calls you back promptly and explains everything to you. I would definitely recommend this dealership!!! More