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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,341 Reviews

1,341 Reviews of Colonial Volkswagen of Westborough - Service Center

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June 29, 2024

Kind and understanding- insured car was repaired to the safety standard required. Available to answer any questions More

by Diggerhd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2024

All of the service members are knowledgeable, professional, friendly, and a pleasure to deal with. I had asked Dylan several questions both related and unrelated to the issue at hand and he provi More

by IMOLNAR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2024

Great dealership to work with. They have an amazing team ansmd they make all of the arrangements. More

by ROSMEYLINLORIETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Almodovar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2024

Top-notch service as always - Easy to schedule, easy drop-off and pick-up. No surprises, eveything as promised - More

by NIGELTPOOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Jon and Billy are a top notch team! With many options out there today for vehicle service, I will always choose the service team at this location. Fair , straightforward and always on t More

by GMVANNICOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill McGrath
June 17, 2024

Excellent service and clear communication as always very responsive. Best experience with a service center. More

by I. Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

I have has multiple repairs at Colonial and they have been done professionally each time. Jon Lacey, the service rep, has been consistently helpful and communicative. I like the video reports they do o More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

As always, fantastic service! Dylan and the team deliver exceptional service. I have been there many times and will continue to go for any VW needs. Thank you. More

by jenpil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Westboro Colonial, sales, service representative, technicians, maintaining quality service for a dependable and safe vehicle.... More

by kuya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Have always had great service. From purchase to maintance they have always been great to us More

by TBUXBRIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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