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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,341 Reviews

1,341 Reviews of Colonial Volkswagen of Westborough - Service Center

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August 03, 2024

Very positive experience with Colonial. Dylan was responsive and kept me informed throughout the day. More

by E. PRATT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

I am glad that we were able to finally get the back ordered part to fix my car. Dylan is very friendly and helpful. More

by handcraftedredmug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Great customer service from begining to end ! Appreciate all tge help when i didnt know what was wrong More

by scoy3134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Bill was great as usual! He kept me apprised of the status of repairs and service being done. More

by jag626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

Bill provided very helpful and straightforward service. All went well with no problem or delays More

by marco.dececco0
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

It goes a long way to be nice and helpful. My family and I are VW family. 4 from Westborough and 2 from private sales More

by kdickhaut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

Excellent dealer. Everyone was extremely helpful and they really went beyond to meet our needs. More

by lkmitchell
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Rice
July 30, 2024

Easy drop off and pick up, great communication, and the video from the technician was awesome (and something I’ve never seen before.) More

by JPRAY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2024

The service guys were great. They were honest and willing to work with me to keep costs reasonable. More

by COSENTINO.TOMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2024

Staff was very nice and a warm welcome. service was faster than expected. everyone did a great job. I can't remember his name, but he cleaned inside my windshield. Thank you! More

by jenniferlopez1194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renato Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
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