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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,421 Reviews

1,421 Reviews of Colonial Volkswagen of Westborough - Service Center

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October 16, 2024

Dylan was phenomenal to work with. He is an excellent communicator and always relayed accurate information. More

by michelleschaufeld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Amazing experience, communicated the whole time, was very satisfied with work they did, will come back again. More

by jngo1432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renato Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Great customer service, everything was fast and smooth. Did not feel pressured to purchase. They were able to give me deal within my budget. More

by Naidavega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott W. Bregnard Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

excellent service, great guy Jon at the reception, always helps and tells, always friendly, I recommend contacting this service More

by ANDRIIVLASOV092880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Minervini
October 15, 2024

Always dependable and good to work with. , open regarding projected charges. friendly, Comfortable waiting area More

by ALEXFRISCH272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

Excellent dealer, highly recommend. Service dept was polite and accommodating. Our 10K mile service appointment was completed quickly and they even washed our vehicle afterwards, to boo More

by dmvlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

Didn't repair problem after 2 appointments. Seemed like a simple repair not completed by a VW repair tech. More

by Kenneth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Lacey
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

A lot of car dealerships get a bad rep but I’ve had excellent experiences with Colonial VW of Westborough for over 5 years. Their service department is honest and tries to go the extra mile to keep you More

by sohrobo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

The mechanic was able to turn off the service alert with the computer!!!!! Thank you More

by GOLDMANN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

The service guys were excellent to work with. They sent a video outlining inspection of the car and explained everything in detail. More

by m&s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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