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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,421 Reviews

1,421 Reviews of Colonial Volkswagen of Westborough - Service Center

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October 24, 2024

As always amazing service done right and on time! And love the video inspection too. More

by Pilot14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

Very low pressure and very easy buying process to go through. We’ve bought our last 3 vehicles from them. More

by everett.bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Minervini
October 20, 2024

Quick work, awesome staff, great communication! Thanks for fixing our Atlas so quickly! Appreciate the hard work. More

by emaun11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

They checked the tires and filled them with air! Thank you Colonial Volkswagen in Westboro More

by GOLDMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

The team was great and we greatly appreciated them working with us to make the deal More

by PEAK.THOMAS
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

Had an early morning appointment for 40K services and annual state inspection. Everything was good as expected. Thank you Jon! More

by bob8421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

Service went well I was informed on the progress frequently. Complimentary pickup and drop service was good More

by balagsundar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

Absolutely the best service dept anywhere. I bought out my Tiguan's lease in 2020, I still drive from Worcester to Westborough as I value the service I receive at Colonial VW More

by VZE2R2WW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

Had a minor issue with CarPlay on my Tiguan. Service department Dylan was very helpful from the beginning to finish also very friendly as well. I’m very pleased. More

by joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

All the staff I have encountered (with the exception of one salesperson maybe 5 or 6 years ago, whom I assume is gone) have been friendly, professional and efficient. More

by RICH_S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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