Colonial Volkswagen of Westborough - Service Center

Customer service was amazing. Felt valued even for the routine maintenance that was performed. Highly reccomend! Felt valued even for the routine maintenance that was performed. Highly reccomend! More

Very good. Better / more signage upstairs for service dept would help. Blah blah blah for 15 word minimum. Points off for that. :-( Better / more signage upstairs for service dept would help. Blah blah blah for 15 word minimum. Points off for that. :-( More

The service dept at Colonial Westboro is top shelf. I've been a customer for 20 years and will not go anywhere else for service. I've been a customer for 20 years and will not go anywhere else for service. More

I had a fantastic experience at Colonial VW, thanks to Dylan! From start to finish, he was professional, friendly, and made the entire service appointment a breeze. His communication was top-notch—keeping Dylan! From start to finish, he was professional, friendly, and made the entire service appointment a breeze. His communication was top-notch—keeping me informed every step of the way and ensuring I understood everything about my car’s service. His great demeanor and attention to detail truly stood out, making what could have been a stressful process incredibly smooth. More

Friendly staff. Attentive to issue needing service. Waiting for needed part to arrive before done. Attentive to issue needing service. Waiting for needed part to arrive before done. More

My experience was most positive in purchasing a new vehicle. The salesman was very informative explaining the workings of the model I was interested in. Our meeting moved along well through a test dr vehicle. The salesman was very informative explaining the workings of the model I was interested in. Our meeting moved along well through a test drive to the price discussions. My salesman, Aamir, introduced me to Mike Pender, Sales Manager, and between the three of us we completed the sale that same afternoon. No pressure, just good professional dialogue. I'm very satisfied and would recommend your dealership to anyone in the market for a new vehicle. More

Aways greeted with a smile and a Hello. Work is completed on time and always kept up to date on the process Work is completed on time and always kept up to date on the process More

Prompt, efficient service, as usual. Appointment began and ended at requested time and all service was performed as expected. Appointment began and ended at requested time and all service was performed as expected. More

The folks in the service department were responsive and accommodating. Great experience for the entire process accommodating. Great experience for the entire process More

Always please with the service I receive at Colonial. Jonathan in the service dept is a great representative for your company. I'm sure the other employees are wonderful as well, but he is the point of Jonathan in the service dept is a great representative for your company. I'm sure the other employees are wonderful as well, but he is the point of contact for service. More