Colonial Volkswagen of Westborough - Service Center

The staff is friendly and helpful. Most importantly, they said it would take 2 hours, and it took 2 hours. I also asked them to go out of their way, (applying some anti seize to the Most importantly, they said it would take 2 hours, and it took 2 hours. I also asked them to go out of their way, (applying some anti seize to the brake rotor locator screws), and they did so without charge even though it meant removing the wheels. (Background: Jetta SE at 10k oil change, under service agreement). The place is alright to spend time in, and they've got free coffee. If you _have_ to go to a garage you could do much worse. More

Dylan and the folks at Westboro Colonial VW have been tops since I started going there almost 25 years ago. I travel one hour just for the incredible service. They are honest and trustworthy. I highly tops since I started going there almost 25 years ago. I travel one hour just for the incredible service. They are honest and trustworthy. I highly recommend this place for any VW owner. More

I was introduced to Marc Schoenhammer for the first time. Marc kept me informed every step of the way, never no surprises. On the internet Tara helped me pick out the right vehicle and led me to Marc S. All Marc kept me informed every step of the way, never no surprises. On the internet Tara helped me pick out the right vehicle and led me to Marc S. All the staff that I met was kind and courteous. I purchased an Atlas R Line and I'm glad I purchased from Colonial Volkswagen, I trust their expertise and Knowledge of the product. Thanks Team More

Dylan is wonderful service partner! Always courteous and supportive! He explains why service is important but explains the function of parts and how it all works - provides guidance to Always courteous and supportive! He explains why service is important but explains the function of parts and how it all works - provides guidance to prioritize the service. Provides estimates so I can understand the costs. I am a widower and he is very understanding my concerns. Walks me out to the car chatting - texts with updates - picks up the phone for clarification of texts - lol . More

As always great service at Colonial VW of Westborough. Dylan was so helpful and accommodating. Dylan was so helpful and accommodating. More

Very nice dealership, everyone was very friendly and willing to work with you. I would refer them to anyone looking for a new or used vehicle. willing to work with you. I would refer them to anyone looking for a new or used vehicle. More

Services was very good. The customer services reps was very friendly and very helpful. The free shuttle was very good. The customer services reps was very friendly and very helpful. The free shuttle was very good. More

Over the many years I've had a relationship with Colonial, the sales and service staff have always been great to work with! Highly recommended. Colonial, the sales and service staff have always been great to work with! Highly recommended. More

I dealt with Jon in service he once again went above expectations. I won’t deal with anyone else but him. He is very responsive keeps you updated on status of your car and informed on what needs to be d expectations. I won’t deal with anyone else but him. He is very responsive keeps you updated on status of your car and informed on what needs to be done. He has great customer service skills. I would definitely recommend Colonial Volkswagen and ask for Jon you won’t be disappointed. More

Very friendly and accommodating. Kept me update on how things were going with my service. Relaxing environment Kept me update on how things were going with my service. Relaxing environment More