Colonial Volkswagen of Westborough - Service Center

I appreciated the text video updates directly from the mechanic, very informative. The service dept reached out twice with updates, which made me feel as if someone cared about making sure my car was bei mechanic, very informative. The service dept reached out twice with updates, which made me feel as if someone cared about making sure my car was being fixed. More

Dylan is very supportive. He explained the car's problem in details and provided solutions that suited our need. It was a great experience working with Dylan. He explained the car's problem in details and provided solutions that suited our need. It was a great experience working with Dylan. More

This is my fourth vehicle purchased from Colonial. I will never go to another dealership. I will never go to another dealership. More

All services were reviewed and explained to me. Car was done earlier than I asked. Very pleasant experience Car was done earlier than I asked. Very pleasant experience More

They are great! Friendly staff and great-efficient work make it the place to be. Friendly staff and great-efficient work make it the place to be. More

The service was fine, the repair seems fine. The cost seems high for a VW. Trying to get a ride to or from is a bit tricky since my Mom doesn't drive anymore. The dealer worked with me and pro The cost seems high for a VW. Trying to get a ride to or from is a bit tricky since my Mom doesn't drive anymore. The dealer worked with me and provided a ride home. More

best experience ever, fast smooth cheap, we'll come back anytime, absolutely love day sales person anytime, absolutely love day sales person More

I will be bringing it in on Friday. I was talked into flushing my coolant and 5 days later there is no coolant left in the reservoir. Never had a problem until Colonial worked on my Tig I was talked into flushing my coolant and 5 days later there is no coolant left in the reservoir. Never had a problem until Colonial worked on my Tiguan. Would mot recommend. More

The service advisor was courteous and professional. The service was performed as described. When there was a delay in the return of the vehicle, the service advisor arranged for a ride to and back from The service was performed as described. When there was a delay in the return of the vehicle, the service advisor arranged for a ride to and back from home. More

Very friendly and very very helpful. Went for inspection and it was done very quickly. Went for inspection and it was done very quickly. More