Colonial Volkswagen of Westborough - Service Center

Friendly staff at service department, Dylan was very knowledgeable and professional. Explained very well about my vehicle’s issue, vehicle was done quicker than I expected. knowledgeable and professional. Explained very well about my vehicle’s issue, vehicle was done quicker than I expected. More

Everything went smoothly. Had no issue. Jon was very helpful. I recommend this dealer for any service/maintenance Had no issue. Jon was very helpful. I recommend this dealer for any service/maintenance More

Everything was taken care of without any issues in the annual inspection. My ride to and from the dealership was good too. annual inspection. My ride to and from the dealership was good too. More

I always have a positive experience at Colonial Volkswagen of Westborough. This trip was for diagnostic services where they identified and easily cured the problem. I was very pleased with the resu Volkswagen of Westborough. This trip was for diagnostic services where they identified and easily cured the problem. I was very pleased with the result. Well done, Colonial! More

We went in with a oil consumption problem on our 2022 Tiguan. We received a web video from the technician explaining what was going on. It was very thorough. We then received a message from John saying t Tiguan. We received a web video from the technician explaining what was going on. It was very thorough. We then received a message from John saying that they were getting us a loaner car until the repair is complete. More

Thanks Pierre’s help and making my car leasing experience so fast, smooth and easy so fast, smooth and easy More

Brought my 2022 VW GTI in for 30K mile service, software update to address rear camera recall, and frequent Travel Assist messages that kept popping up. The service team performed all required service, did update to address rear camera recall, and frequent Travel Assist messages that kept popping up. The service team performed all required service, did the software update and replaced the steering wheel, which had been the culprit for the travel assist messages. I am no longer seeing and hearing the travel assist messages and the car is driving as good as the day I first got it. Thank you for the great service and attention to the issues raised! More

The representatives were extremely helpful, friendly, knowledgeable and professional. They were also very prompt in responding to inquiries and concerns. knowledgeable and professional. They were also very prompt in responding to inquiries and concerns. More

My experience at VW was great. It was Quick service. Informative, friendly, helpful, easy. Great experience! Thank you! It was Quick service. Informative, friendly, helpful, easy. Great experience! Thank you! More

Great service department! ! Always helpful and informative. They never try to upsale you. Sales group is very helpful too ! Always helpful and informative. They never try to upsale you. Sales group is very helpful too More