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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,342 Reviews

1,342 Reviews of Colonial Volkswagen of Westborough - Service Center

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February 22, 2025

Wonderful experience purchasing my ID. 4. Tara, Michael, and Kevin were professional and kept me in the loop throughout the process. More

by ccrutcher
Recommend Dealer
Yes
Employees Worked With
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Magaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lombardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Very knowledgable and helpful service crew. Car service was done on time and I felt confident with their recommendations. More

by OLJACA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

Great team that understands customer service. They did their best to accommodate me throughout a lengthy repair and I would recommend them to anyone looking to service their car. More

by petersjonathan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

Colonial made it happen with my scope creep! I went from a sticker to sticker, engine oil change, brake flush and Haldex oil change. And finished by my hard stop time. More

by ALANRDAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

Fantastic experience! Great selection, excellent customer service, knowledgeable staff, and smooth car-buying process. Highly recommend! More

by Julio R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aamir Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

I would not bring my car any where else for service. I’ve been working with John Lacey for over 12 years. Jon is always fast, friendly, efficient and professional. More

by DAVE@CAPELLESOPTICAL.COM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

I drive from Boston to have my cars serviced at Colonial Volkswagen in Westborough because of Kevin and Billy. Kevin and Billy always go above and beyond to service my cars and even help me decide on which More

by SLBOSSI
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cross
February 14, 2025

we have bought our cars at this dealership. had service as well, very happy, and satisfied with this dealership. Thank you again. More

by SDAWES4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Bill is great ! The process was super easy and didn’t take long at all. Bill was very helpful and has a great positive attitude very kind! Over all great service! More

by MARIAHBERRY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aamir Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

This time I was dropping off for an oil change and tire rotation, which was seamless and easy More

by jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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