Colonial Volkswagen of Westborough - Service Center

Great team that understands customer service. They did their best to accommodate me throughout a lengthy repair and I would recommend them to anyone looking to service their car. They did their best to accommodate me throughout a lengthy repair and I would recommend them to anyone looking to service their car. More

Colonial made it happen with my scope creep! I went from a sticker to sticker, engine oil change, brake flush and Haldex oil change. And finished by my hard stop time. I went from a sticker to sticker, engine oil change, brake flush and Haldex oil change. And finished by my hard stop time. More

Fantastic experience! Great selection, excellent customer service, knowledgeable staff, and smooth car-buying process. Highly recommend! Great selection, excellent customer service, knowledgeable staff, and smooth car-buying process. Highly recommend! More

I drive from Boston to have my cars serviced at Colonial Volkswagen in Westborough because of Kevin and Billy. Kevin and Billy always go above and beyond to service my cars and even help me decide on which Volkswagen in Westborough because of Kevin and Billy. Kevin and Billy always go above and beyond to service my cars and even help me decide on which new cars to get. They take the time to graciously answer all my questions. The phones are answered when I call the service department and we even text. I like when I pick the car up it’s freshly washed. More

I would not bring my car any where else for service. I’ve been working with John Lacey for over 12 years. Jon is always fast, friendly, efficient and professional. I’ve been working with John Lacey for over 12 years. Jon is always fast, friendly, efficient and professional. More

we have bought our cars at this dealership. had service as well, very happy, and satisfied with this dealership. Thank you again. had service as well, very happy, and satisfied with this dealership. Thank you again. More

Bill is great ! The process was super easy and didn’t take long at all. Bill was very helpful and has a great positive attitude very kind! Over all great service! The process was super easy and didn’t take long at all. Bill was very helpful and has a great positive attitude very kind! Over all great service! More

This time I was dropping off for an oil change and tire rotation, which was seamless and easy rotation, which was seamless and easy More

Customer service was amazing. Felt valued even for the routine maintenance that was performed. Highly reccomend! Felt valued even for the routine maintenance that was performed. Highly reccomend! More

Very good. Better / more signage upstairs for service dept would help. Blah blah blah for 15 word minimum. Points off for that. :-( Better / more signage upstairs for service dept would help. Blah blah blah for 15 word minimum. Points off for that. :-( More