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Colonial Volkswagen of Westborough
Westborough, MA
2,725 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,725 reviews
October 14, 2024
A lot of car dealerships get a bad rep but I’ve had excellent experiences with Colonial VW of Westborough for over 5 years. Their service department is honest and tries to go the extra mile to keep you excellent experiences with Colonial VW of Westborough for over 5 years. Their service department is honest and tries to go the extra mile to keep your car running and looking great. Both for routine maintenance as well as the unexpected breakdown, they have done everything they could to minimize the disruption in my life when servicing my ID.4 (and the GTI before that). More
by sohrobo
Verified Customer
October 13, 2024
Amazing team and amazing car, definitely I recommend Colonial Volkswagen of Westborough. I'm very happy with the car that I bought with them Colonial Volkswagen of Westborough. I'm very happy with the car that I bought with them More
by andrerjp
October 13, 2024
Everyone at Westborough Colonial VW was very professional, patient, knowledgable, accommodating, and friendly. I chose this dealership for the price, selection, and awesome staff. professional, patient, knowledgable, accommodating, and friendly. I chose this dealership for the price, selection, and awesome staff. More
by Lindsey
October 12, 2024
The service guys were excellent to work with. They sent a video outlining inspection of the car and explained everything in detail. They sent a video outlining inspection of the car and explained everything in detail. More
by m&s
October 12, 2024
The mechanic was able to turn off the service alert with the computer!!!!! Thank you the computer!!!!! Thank you More
by GOLDMANN
Employees Worked With
October 11, 2024
Great service and the whole worked diligently to get my deal done in a timely fashion!!! deal done in a timely fashion!!! More
by JEFFREYJORDAN45
October 11, 2024
The service department crew never disappoints me. They are professional, cheerful and knowledgeable. I have owned my car since 2017 and seeing the same faces in the service department tells me th They are professional, cheerful and knowledgeable. I have owned my car since 2017 and seeing the same faces in the service department tells me the staff enjoys their job as they are still employed at the same place. Colonial is getting it right. More
by rbrtarini
October 11, 2024
We recently bought a car from Colonial. There was an issue a few weeks after buying the vehicle. The Service Dept. worked around our schedule & took care of the minor issue quickly. We ha There was an issue a few weeks after buying the vehicle. The Service Dept. worked around our schedule & took care of the minor issue quickly. We had a good experience with the purchase of the car as well. Would highly recommend this dealership. Thank you! More
by MARYELLENCONGER
October 11, 2024
It was a pleasant experience. Marc listened to our desires and helped us find a vehicle that fits. Marc listened to our desires and helped us find a vehicle that fits. More
by Herman
October 10, 2024
The service team at Colonial VW in Westboro is always top notch. They always keep me updated on what is going on with my vehicle. The advisors and techs are always extremely helpful with any questions they c notch. They always keep me updated on what is going on with my vehicle. The advisors and techs are always extremely helpful with any questions they can answer for me. More
by jstefanini1979
