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Colonial Volkswagen of Westborough
Westborough, MA
2,789 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,789 reviews
December 19, 2023
Took my car in even though they didn't have a time slot available. They got to it as soon as they could. Only downside was waiting on a replacement part which was definitely NOT the fault of the service available. They got to it as soon as they could. Only downside was waiting on a replacement part which was definitely NOT the fault of the service department. More
by ROB
Verified CustomerEmployees Worked With
December 19, 2023
Absolutely amazing team! Kind, courteous, helpful, understanding and made me feel like family even though I was from out of town. Bill and the team took care of my family's u Kind, courteous, helpful, understanding and made me feel like family even though I was from out of town. Bill and the team took care of my family's unexpected issue on the holiday weekend, saving us from being stranded and unable to get home. I cannot thank them enough for saving our holiday! More
by andy.l
Employees Worked With
December 16, 2023
I received great work done on my vehicle. thank you I will come back again thank you I will come back again More
by ABRAHAMSBENJAMIN55
Employees Worked With
December 16, 2023
The service team are very professional and do an excellent job in explaining any issues excellent job in explaining any issues More
by GILAH1
December 15, 2023
Jon was so helpful in explaining what was happening and keeping me updated with each step. keeping me updated with each step. More
by RYPHAN
December 15, 2023
Aamir in the sales department was great. Very knowledgeable and helpful throughout the entire process, plus just a genuinely nice person. Would work with him again and recommend to others. Very knowledgeable and helpful throughout the entire process, plus just a genuinely nice person. Would work with him again and recommend to others. More
by VC
Employees Worked With
December 15, 2023
Jon in the Service Department was helpful and courteous. He got the work done quickly and efficiently. He got the work done quickly and efficiently. More
by DLAMOUR3
December 14, 2023
Dylan was very helpful and walked me thru the work that would be done and was spot on with his estimate for when it would be ready for pick up. would be done and was spot on with his estimate for when it would be ready for pick up. More
by laurakarengann
Employees Worked With
December 14, 2023
Aamer was very helpful and genuine. We felt very comfortable working with Aamer, and he was simply amazing. He helped us find the car we need, get a great deal and explained everything We felt very comfortable working with Aamer, and he was simply amazing. He helped us find the car we need, get a great deal and explained everything clearly. He responds promptly, and was able to get us the car quickly and smoothly! Thanks! More
by Musab Amin
December 14, 2023
Super friendly and helpful folks! Good communications on updates on my service . Why is there a 15 word minimum ??🙄 Good communications on updates on my service . Why is there a 15 word minimum ??🙄 More
by TAMPARSEGHIAN
