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Colonial Volkswagen of Westborough
Westborough, MA
2,789 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,789 reviews
December 28, 2023
Everyone at Colonial Volkswago was amazing! They were polite, informative and did everything in their power to get my bug up and running again! They were polite, informative and did everything in their power to get my bug up and running again! More
by onestylincookie
Verified Customer
December 26, 2023
All of the staff was warm and welcoming. They were accommodating to install a automatic car starter after I was told it came with one and it didn’t They were accommodating to install a automatic car starter after I was told it came with one and it didn’t More
by TRISTAWE
December 26, 2023
Excellent service and very responsive with any questions or concerns we had. Please to do business with. or concerns we had. Please to do business with. More
by BPAGS2488
December 26, 2023
Bill Fallon was great. Although the process took longer than expected due to the delay on the part, Bill in the service department was very responsive with me on a daily ba Although the process took longer than expected due to the delay on the part, Bill in the service department was very responsive with me on a daily basis. The delay was out of his control and was due to a part shortage. I appreciate your professionalism and assistance Bill! More
by joseph.joyce87
Employees Worked With
December 25, 2023
Loved the added touch of the video from the mechanic. From sales to service, top notch people! From sales to service, top notch people! More
by OKEEFE0
December 24, 2023
I have always had good experiences at Colonial Volkswagen in Westborough. I couldn’t ask for a better salesperson than Pierre in Westborough. I couldn’t ask for a better salesperson than Pierre More
by barney1535
December 24, 2023
An overall pleasant experience for buying a car. Pierre was very helpful, and explained many of the details on an electric car, ID4. Highly recommend him. Finance process was pretty transparent, a Pierre was very helpful, and explained many of the details on an electric car, ID4. Highly recommend him. Finance process was pretty transparent, and they delivered timely on everything they said they would. I look forward to continued support from them as this was my first transaction there. More
by Topspin
December 24, 2023
Ramon was very nice to work with, I buy 2 cars from Colonial Volkswagen of Westborough, Good price , Very Good service! Colonial Volkswagen of Westborough, Good price , Very Good service! More
by DRWU
Employees Worked With
December 23, 2023
Marc is a great guy to work with when looking for a car. He is really attentive, he’s got knowledge on the car market and all the info you need to get a new car. Kept his word and great follow up. He is really attentive, he’s got knowledge on the car market and all the info you need to get a new car. Kept his word and great follow up. More
by c.claudio877
