Colonial Volkswagen of Westborough

I found an offer online and tried to match it in this dealership. They gave me clear feedback on the offer matching (unlike others that tried to pull me to their dealership by providing ambiguous info), dealership. They gave me clear feedback on the offer matching (unlike others that tried to pull me to their dealership by providing ambiguous info), and the sales team took care of the rest without any surprises. The entire purchase process was clear, informative and stress free. More

Hello, This was our first experience with the dealership. My son has the car up from Florida and while I was visiting I wanted to make sure if was in good working order. They finished all the work fairly a My son has the car up from Florida and while I was visiting I wanted to make sure if was in good working order. They finished all the work fairly and quickly. Highly recomment. More

We had an awesome experience with Adrian at Colonial VW. He was helpful, knowledgeable and got our deal done in record time as the dealership was closing for the day. Mike, the sales manager was also great. He was helpful, knowledgeable and got our deal done in record time as the dealership was closing for the day. Mike, the sales manager was also great. Highly recommend! More

Excellent service. Great communication from experienced service advisors. This service department has an excellent reputation. Great communication from experienced service advisors. This service department has an excellent reputation. More

I helped my daughter purchase her car from Colonial. The process was smooth and no issues. We would have liked to have gotten something for her trade though but ended up selling it privately for more mo The process was smooth and no issues. We would have liked to have gotten something for her trade though but ended up selling it privately for more money! More

Colonial VW performed a warranty repair for my 2015 TDI. Scheduling and dropoff/pickup was easy, their local shuttle service is extremely convenient. My service advisor, Dylan, was great; knowledgeable and Scheduling and dropoff/pickup was easy, their local shuttle service is extremely convenient. My service advisor, Dylan, was great; knowledgeable and communicative. Unfortunately, the quality of the repair was poor. In replacing a DEF line, the technician broke every plastic clip, left trim disconnected, lost portions of trim, and overall put minimal effort into completing a quality repair. Warranty work is not necessarily fun or easy, but there was zero pride in the work displayed. More

Good Communication, streamlined check in, check out and like the ride service they offer to their customers like the ride service they offer to their customers More

Excellent service! Really friendly staff that does great reliable work. Would recommend anyone to go here. Really friendly staff that does great reliable work. Would recommend anyone to go here. More

Bill made sure my car was completely safe to drive and fixed the recalls I had along with what I brought it in for. fixed the recalls I had along with what I brought it in for. More

Communication was excellent. Service was prompt. Very easy drop off and pick up. Made appointment online Service was prompt. Very easy drop off and pick up. Made appointment online More