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Colonial Volkswagen of Westborough
Westborough, MA
2,829 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,829 reviews
January 22, 2025
Dealership and service department were great, but VW corporate needs to stop being idiots and respect dealership hours when offering booking hours for customers. Created an entirely unnecessary situatio corporate needs to stop being idiots and respect dealership hours when offering booking hours for customers. Created an entirely unnecessary situation by allowing me to book tire installation on a day the dealership isn’t even open. Thankfully the great team at Colonial squeezed me into a packed schedule a day earlier than I expected and got everything I needed done in a timely manner. More
by SMIKHAEL93
Verified Customer
January 17, 2025
Bill is always been on top of my concerns,now go to guy in service in service More
by kuya
Employees Worked With
January 17, 2025
VW of Westborough was a great, easy, comfortable experience. I would definitely recommend to a friend or family member in need of a new car. experience. I would definitely recommend to a friend or family member in need of a new car. More
by colleenmac0399
January 17, 2025
Fast and helpful, much appreciated. Will defintely recommend Colonial to my colleagues. Smooth process, many thanks. Will defintely recommend Colonial to my colleagues. Smooth process, many thanks. More
by PETERSULSKI
Employees Worked With
Other Employees :
Adrian Miniverni
January 17, 2025
The buying process was quick and seamless. A pleasure to do business with Colonial VW of Westborough. A pleasure to do business with Colonial VW of Westborough. More
by Cindy B
January 17, 2025
The experience was above and beyond. I really appreciated the updates with video included. Thank you. I really appreciated the updates with video included. Thank you. More
by DAVIDCOTE1
Employees Worked With
January 14, 2025
This was a very smooth process, both Patrick and Kevin understood and met our needs understood and met our needs More
by prey
January 13, 2025
Every time we come its Always a good experience! They’re timely, efficient, and accommodating. They’re timely, efficient, and accommodating. More
by EJAGAZAR
Employees Worked With
January 13, 2025
The service and parts staff at this dealership do a great job! Thank you Bill and Jon (and Abbey!) job! Thank you Bill and Jon (and Abbey!) More
by PAIROLDI
January 13, 2025
Always a pleasure to have my car serviced here. Great experience and amazing staff. Thanks Great experience and amazing staff. Thanks More
by contactparamjit
