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Colonial Volkswagen of Westborough

Westborough, MA

4.9
2,786 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 2,788 reviews

January 29, 2024

Service exceeded my expectation on the day of my appointment Jon was helpful in the process More

by Dlaursen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2024

Great dealership lots of selection of vehicles and great deals too. Also sales and service personnel are very friendly helpful and knowledgeable More

by joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2024

They are attentive and great! Cannot recommend colonial VW enough. All service reps are great More

by lindseydowling721
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2024

Great Experience. Everybody was extremely nice and professional. I utilized the courtesy transportation, which was really convenient. I plan on having my car servic More

by jboudreau36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2024

I was extremely pleased , they kept me posted and worked out minor problems without needed to come the next day for a inspection sticker it went well. They met all my needs and explained everything so I wa More

by deveau.william
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2024

Always top notch people working in the service area. They go above and beyond to make sure the visit is pleasant. More

by SUSAN_DAVIDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2024

From my initial contact to final pick up the staff kept me informed of my situation. Absolutely professional and courteous. More

by LOUIS.ANGELAKIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2024

Over the past twenty years, I have purchased more than ten vehicles at VW and Audi dealerships. My purchase at Colonial Volkswagen of Westborough was among the best experiences I have had. Working with More

by jjwebster
Recommend Dealer
Yes
Employees Worked With
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2024

Quick check in/out, time frame given, explained in everything thoroughly, great experience will go back again More

by mioline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2024

Very professional, and friendly place to shop for cars. I got my 2024 Atlas from Colonial and Sief was extremely helpful, professional, friendly & knowledgeable. I would recommend buying cars from them! More

by Arun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sief Daoud
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