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Colonial Volkswagen of Westborough

Westborough, MA

4.9
2,785 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 2,785 reviews

February 08, 2024

Worked with Bill and he was excellent submitting a claim for corrosion on my VW EOS. More

by karen.curtin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

My experience with Colonial VW Westboro has always been a pleasant experience I would highly recommend this dealership More

by SUSAN.JANE100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2024

The service department, has been wonderful, they have continued to exceed our expectations. Great communication, full explanations and reasonable cost. More

by Wagon owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2024

Best experience I've had buying a new vehicle. Everyone was professional and friendly great customer service. More

by danwin233
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Gloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2024

Thank you very smooth and super transparent I’m glad I found my forever VW dealer More

by j10minaya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina!
February 05, 2024

They’re efficient, usually on time and provide good explanations of the situation and the work to be done. More

by guillo.m.leon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2024

Great service & communication! Jon did an awesome job making sure all the required information for the service was proactively told me about that state inspection was due which the More

by jeffinvvarghese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

Always great service! Professional, thorough and kind. Great service team. Always respectful. Thank you! 20 year customer. More

by NENAHWALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

The service provided is beyond the expectation. The went beyond the extra mile. They provided extra service . More

by mitchycole2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

Everybody was friendly to deal with, and knew what they were talking about. Felt very comfortable with the dealership. More

by lindz2skidoo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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