Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Volkswagen of Westborough
Westborough, MA
2,785 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,785 reviews
March 08, 2024
Outstanding service. ...full transparency regarding the issues that needed to be serviced. Timely and professional! ...full transparency regarding the issues that needed to be serviced. Timely and professional! More
by jonathan.e.stone
Verified Customer
March 07, 2024
This was my first time taking my Atlas to Colonial Volkswagen of Westborough and the service and the overall experience was great! Volkswagen of Westborough and the service and the overall experience was great! More
by robertomadrigal9
Employees Worked With
March 07, 2024
Sief , is always able to answer my questions , he makes car buying hassle free. I will be purchasing my next vehicle from Colonial again. car buying hassle free. I will be purchasing my next vehicle from Colonial again. More
by ABOOSH727
March 06, 2024
I love bringing my car here. They’re awesome and so caring of your vehicle. Will forever bring it to them. They’re awesome and so caring of your vehicle. Will forever bring it to them. More
by thaislaine_tonel
Employees Worked With
March 04, 2024
Responsive, well informed, helpful staff, from the person who met me at the driveway to the technicians who sent the informative videos. who met me at the driveway to the technicians who sent the informative videos. More
by LINDAMGROSS
March 04, 2024
As always I have a great experience. When you first drive in every employee is happy and extremely helpful. The crew keeps you updated during every stage of the repair When you first drive in every employee is happy and extremely helpful. The crew keeps you updated during every stage of the repair More
by RMCGINNITY
March 04, 2024
Great salesman, he did everything to make this deal, he was really helpful and the whole process was fast and smooth. was really helpful and the whole process was fast and smooth. More
by BBCIFTCI
March 03, 2024
I had a terrific buying experience at Colonial Volkswagen. General Sales Manager Kevin Collins initially reached out to me via text message offering an opportunity to upgrade my current VW to a n Volkswagen. General Sales Manager Kevin Collins initially reached out to me via text message offering an opportunity to upgrade my current VW to a new VW Taos. After a few messages back & forth Kevin presented a quote. I followed up with a visit to the dealership the next day. Kevin came out to greet me and introduced me to Marc Schoenhammer. Marc is an excellent sales person, very knowledgeable of the entire product line, very personable and professional. The numbers came to together right in line with what had been previously presented. I can’t say enough nice things about this buying experience. More
by jaydaviddog2
March 01, 2024
Aamir was great to work with. He was kind, Communicative and helpful. i had a big man He was kind, Communicative and helpful. i had a big man More
by Babek
Employees Worked With
Other Employees :
Sief Daoud
March 01, 2024
Colonial Volkswagen fixed a problem with my ID 4 that my own dealer could not. Jon was courteous, professional and communicative. Even though I would have to travel 40 minutes I am considering doing my regu own dealer could not. Jon was courteous, professional and communicative. Even though I would have to travel 40 minutes I am considering doing my regular maintenance at Colonial. More
by SANDRASKIN
Employees Worked With
