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Colonial Volkswagen of Westborough
Westborough, MA
2,785 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,785 reviews
March 18, 2024
Worked with John he always provides excellent customer service. He calls you back promptly and explains everything to you. I would definitely recommend this dealership!!! service. He calls you back promptly and explains everything to you. I would definitely recommend this dealership!!! More
by ADRODRIGUESBR
Employees Worked With
March 18, 2024
If you have a VW and live near Westboro, this is the best place to take it for any type of routine or repair service. I've been coming here for almost 15 years which says a lot about the service staff and t place to take it for any type of routine or repair service. I've been coming here for almost 15 years which says a lot about the service staff and technicians. More
by GTIguy97
Verified CustomerMarch 15, 2024
I had a great experience at Colonial Volkswagen and would definitely recommend it to others. definitely recommend it to others. More
by jappel9250
March 14, 2024
Patrick and his team were great to work with. Made shopping for my daughter very easy. Made shopping for my daughter very easy. More
by brianravenelle
March 14, 2024
John was courteous and helpful during our Auto-Service appointment. He was transparent and explained us the updates needed to the car and timeline for the fix. appointment. He was transparent and explained us the updates needed to the car and timeline for the fix. More
by Sahil
Employees Worked With
March 13, 2024
Awesome service from start to finish! I’d like to thank Patrick and Kevin for their extra efforts. I’d like to thank Patrick and Kevin for their extra efforts. More
by jim.dupont
March 09, 2024
Dylan was very helpful with getting me what I need. The service was quick and easy. The service was quick and easy. More
by tlee5567
Employees Worked With
March 08, 2024
Fantastic! No xx team, just gets everything done. Listens to customer! Delivery of car was amazing, clean, charged, informative. No xx team, just gets everything done. Listens to customer! Delivery of car was amazing, clean, charged, informative. More
by VW_AUDI_14
March 08, 2024
I completed most of the deal via email with Gina, which was perfect and what keeps me coming back as a loyal customer. It took less than an hour to turn my car in and pick the new car up. Love the new car. was perfect and what keeps me coming back as a loyal customer. It took less than an hour to turn my car in and pick the new car up. Love the new car. I expect to come back to Colonial when my lease is up. Appreciate Gina and Patrick for their help and friendly manner. More
by TANYAJLAWRENCE
