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Colonial Volkswagen of Westborough
Westborough, MA
2,914 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,914 reviews
May 10, 2025
The dealership was clean and well organized. The salesman Scott was very good. He moved the process of buying along quickly and efficiently. He was very knowledgeable with the Jeep I purchased. The salesman Scott was very good. He moved the process of buying along quickly and efficiently. He was very knowledgeable with the Jeep I purchased. Scott was as attentive to my purchase as I would expect if buying a Volkswagon. It was a pleasure doing business with him. I would recommend this dealership mainly because of my experience dealing with Scott. Bill Bennett More
by BILLBENNETTB
Verified Customer
May 09, 2025
Scott was easy to get along with and made the process quick and efficient. I appreciated his efforts in making the deal as painless as possible. Thanks Scott! quick and efficient. I appreciated his efforts in making the deal as painless as possible. Thanks Scott! More
by RL
Employees Worked With
May 09, 2025
I am very satisfied with the services of my vehicle at this dealership. The work was carried out quickly, efficiently and very thorough. this dealership. The work was carried out quickly, efficiently and very thorough. More
by liapine
May 07, 2025
Excellent service, kept me in constant communication during the visit and was very accommodating to me during the visit and was very accommodating to me More
by rlmartin776
May 07, 2025
Easy in, easy out, no blister, the experience was smooth and efficient as it sould be. and efficient as it sould be. More
by tcletteri
May 06, 2025
I left another VW dealership because of over charge and customer service, since I switched to Colonial it's been great! Even though I didn't but my car from them they treat me like I did. I would have bo customer service, since I switched to Colonial it's been great! Even though I didn't but my car from them they treat me like I did. I would have bought it here but the model I had they didn't have. I would definitely recommend them as a dealership and for service! Great job Colonial!! More
by kmfourn
Employees Worked With
May 04, 2025
Very friendly, professional, and helpful. I really appreciate everyone making this process so easy and enjoyable! I really appreciate everyone making this process so easy and enjoyable! More
by ben.m.giust
May 03, 2025
Excellent, courteous, professional service. I was kept informed about the service and only waited about an hour for the full 60,000 service. Highly recommended. I was kept informed about the service and only waited about an hour for the full 60,000 service. Highly recommended. More
by PJRADFORD9
Employees Worked With
May 03, 2025
Everyone was friendly and listened to my needs for a vehicle. I’m happy with the service I received vehicle. I’m happy with the service I received More
by fleclair1224
