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Colonial Volkswagen of Westborough
Westborough, MA
2,829 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,829 reviews
January 29, 2025
This is the best team at WV. Kevin made my experience special, Marc found exactly what I wanted and in the part and service department Billy will always have your back with safet Kevin made my experience special, Marc found exactly what I wanted and in the part and service department Billy will always have your back with safety. Will never leave them. More
by jennifernakhailicsw
Verified CustomerEmployees Worked With
January 29, 2025
Very easy process. I dropped off my car the night before, left the keys in the dropbox, and by noon the next day, the pil change was complete and ready for pick-up! I dropped off my car the night before, left the keys in the dropbox, and by noon the next day, the pil change was complete and ready for pick-up! More
by Dobey
Employees Worked With
January 28, 2025
Excellent customer service Regular updates Provided detailed explanation of work being performed Completed in a timely manner detailed explanation of work being performed Completed in a timely manner More
by RB
Employees Worked With
January 28, 2025
They do what needs to done and can give me rides to/from home. I’ve never had a problem with their work ir attitude. home. I’ve never had a problem with their work ir attitude. More
by JAIGLUCK
January 27, 2025
I’ve purchased new but never leased before. Adrian made the leasing process for me very simple and easy to navigate. Found the trim level and color of car I was looking for. Answered all my Adrian made the leasing process for me very simple and easy to navigate. Found the trim level and color of car I was looking for. Answered all my questions promptly and kept me notified throughout all the steps of the delivery/financing/pickup process. Would definitely look for my next purchase or lease through him again. More
by Matthew
January 27, 2025
Excellent service. They were efficient and communicated well throughout the process. I have had my vehicle serviced at other dealers and Westboro is by far the best loc They were efficient and communicated well throughout the process. I have had my vehicle serviced at other dealers and Westboro is by far the best location! More
by nate120
January 25, 2025
Though I now live 1:40 minutes away the level of service and trust I’ve built with Bill McGrath and his team continues to make the trip worthwhile. and trust I’ve built with Bill McGrath and his team continues to make the trip worthwhile. More
by JEFF
January 24, 2025
Professional, timely, good follow through. Thanks Bill and Billy. You guys are the best ever. Thanks Bill and Billy. You guys are the best ever. More
by NancyG
January 22, 2025
Very easy and convenient to have my atlas serviced at the dealer. Professional and courteous dealer. Professional and courteous More
by SETHH.MILLER
