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Colonial Volkswagen of Westborough
Westborough, MA
2,785 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,785 reviews
April 22, 2024
My experience was beyond my expectations at Colonial VW of Westborough. After an unpleasant experience at another dealership in NH, I was hesitant to even walk in to another. At Colonial everything was so of Westborough. After an unpleasant experience at another dealership in NH, I was hesitant to even walk in to another. At Colonial everything was so different. Aamir was friendly and professional. I explained my concerns of being in a dealership and he immediately calmed me. He answered all of my questions and promised to work with me so I could get into the car and payment I wanted. He held that promise and made me feel like a valued customer. Thank you to all the staff at Colonial VW of Westborough. I love my car! More
by sbeauvais77
Verified Customer
April 20, 2024
My wife’s car broke down I wanted her in something safe so I called colonial VW and they were phenomenal. She went up and they made buying a new car easy as can be this is my second car from here I can’t s so I called colonial VW and they were phenomenal. She went up and they made buying a new car easy as can be this is my second car from here I can’t say enough nice things about everyone at this dealership. We will continue to come back all the way from CT More
by Cvallas7
Employees Worked With
April 20, 2024
Marc was so helpful when I bought my daughter’s car this summer. So happy with my purchase that I went back and bought my own ! Thank you Marc for making us a happy VW family! summer. So happy with my purchase that I went back and bought my own ! Thank you Marc for making us a happy VW family! More
by esibilio
Employees Worked With
April 20, 2024
Easy to schedule in advance online and they did quick work on a recall. Excellent communication. work on a recall. Excellent communication. More
by michael.poirier
Employees Worked With
April 19, 2024
There was a few glitches that I had to point out. They did at least correct the issues but if I wasn’t a knowledgeable person I would have been scammed They did at least correct the issues but if I wasn’t a knowledgeable person I would have been scammed More
by keschartner
April 19, 2024
Great place that makes you feel comfortable and the salesperson was very easy to deal with. salesperson was very easy to deal with. More
by Mpquality
April 18, 2024
Marc was very helpful and helped me find the truck I wanted. Very happy with my new ride!! wanted. Very happy with my new ride!! More
by Mikey O
Employees Worked With
April 18, 2024
Fair, effective, and knowledgeable. Sief knew everything about the car we were eyeing and did not push us into the purchase. He was extremely prompt in his actions towards our purchase Sief knew everything about the car we were eyeing and did not push us into the purchase. He was extremely prompt in his actions towards our purchase and we found the exact car we wanted. More
by kathrenhauver
